Guest User
December 27, 2024
I had a terrible experience at this hotel. I had booked a "deluxe" room, but what I got was nothing like what was promised. The room was more like a storage space—dark, cramped, and neglected, with wires hanging out of the walls. The bathroom was in bad shape and didn't meet even basic standards of cleanliness or comfort. To make matters worse, the staff was rude and unhelpful. The service was appalling, and the manager’s response to my concerns was unbelievable. He actually said that the quality of rooms depends on "luck." This is not what anyone should expect from a hotel. Based on my experience, I would strongly advise you to think twice before booking here. The positive reviews seem fake, and I would have given this hotel 1 star if I could. Avoid at all costs!