Hot spring Hotels in Gangneung-si

Decent and nice hotel. Caters to many couples and families who bring along their pet dogs etc. Seen like this is their specialty. Only thing we found strange was that they charge a hefty fee to use the swimming pool, even for hotel guests. The air conditioning also appears less than ideal, being fixed in terms of the temp setting. You cannot change or adjust it- which is not good

Our check-in was pretty straightforward, no surprise since we stayed here in the past, staff are pretty cold and disinterested, not rude, just cold. My family enjoyed the last trip so we returned. Our room was as expected, with one exception, the mini kitchen was supplied with utensils, and pots and pans previously, not anymore. The hotel has an interesting HVAC system, the twin suites have a master bedroom loft, and adjacent bed over looking the ocean, very beautiful and relaxing, unfortunately the hotel switched the A/C off and put the heating system on, this made the loft area very warm, I tried to adjust the multiple thermostat controls, but was unaware the AC main was off. The in room phone system was turned off, so the only option was to trek up to the main desk. The front desk clerk and I went back and forth with translators, till I got the Heating system information. I thanked the clerk and headed back to reverse the thermostat settings which did help, along with leaving the glass door to the ocean patio open. Crisis averted, the sounds of the ocean was blissful. The next day we returned to a nicely cleaned suite until I noticed a large piece of chewed gum left on the display shelf, trust me it was gross, I asked my family if anyone left this? I knew the answer before asking, no one in my family are gum chewers. It then became clear the someone in house cleaning left it there, never seen that before on all my travels. When checking out I mentioned the AC/Heater issue as well as the chewing gum issue, and to no surprise to me, there was no interest, discussion or maybe even a halfhearted we apologized for the inconvenience? Nope not at Sun Cruise, the clerk just motioned for the next person in line, I actually laughed, shook my head a little and headed out the door. The one positive thing we took away was, we unanimously decided to never return to Sun Cruise,

The location was good. The hotel was impressive. However, the rooms were a little tight. The worse thing was the air-conditioning which didn't work. Don't know if the temperature is all centrally set or what?Other than that, (the air-conditioning issue) it was a very nice stay. The staff were very good. Some of them spoke English perfectly, which is fantastic. They were also very helpful, which we appreciated.

It’s very good with God’s ratio〰️💫 The cleanliness is good, the parking lot is spacious, but the soundproofing is not very good. I could hear the couple(?) fighting next door very clearly, so I turned the song up really loud.

Well located hotel on many bus routes, around 30 mins walk to the rail station and bus station. Room was clean and large. Staff were friendly and spoke English. We were unable to do laundry because we were informed this required at least 2 days (but there is a cheap launderette around 10 mins walk away).

Very nice and clean modern facility, comfortable bed and convenient location with much to offer. The staff are very helpful even with the language barrier but they do their best to assist and help with finding stuff around town. Very clean rooms and comfortable beds. I was here during the wildfire and strong winds and hotel staff put the patrons safety above all else and assist. Highly recommend this hotel for a safe enjoyable stay

The room was excellent, huge, clean, and furnished. They also had small kitchen, microwave oven, big fridge, and a washing machine! It’s good for those who want to stay for over 2-3 nights with a friend. You can cook a small meal or throw a little night time party. The place is best for long holiday especially New Year.

I went to play with my husband and his friends. The location seems really great. The room is small, but I didn't come here for a staycation, so it wasn't too uncomfortable. The staff were all friendly and the price was good, so I'll visit again when I come to Gangneung.