Motel 6 Hotels in Galveston

When I arrived to check in I told the woman at the front desk that the room was for my family members. I live in Galveston and wanted to make this stay special, so I planned to stock the room with water, some treats, beach accoutrements, etc. When I entered the room the air conditioner was not working. We tried to reset it to no avail. I walked back to the front desk and asked her to give us another room. She said she would send maintenance to look at it and I said if in fact it’s broken (which I know it is) do I have to walk back here and get another key? She said yes, so that whole situation rubbed me the wrong way. Why couldn’t she just issue me a new room at that point? So the maintenance man comes and mind you in the meantime I have dinner cooking and my guests are set to arrive within the hour. The maintenance man in fact does the same thing that I did to try to reset the air conditioner and then he tells me yes it’s broken and that he wants to swap it out. He tells me it’ll take about 15 to 20 minutes and when I go back to the front desk she is irritated because I don’t want to wait 15 to 20 minutes for him to fix the air conditioner! At that point I get heated and I am not speaking in a calm voice anymore I tell her I just want another room. She argues with me as to why I need to take the room that she’s giving me and I refuse so she abruptly says well we’ll just cancel your reservation and you can go elsewhere. Again my guests are arriving in about an hour! She finally issues me another key and I leave and my head is pounding at this point. That is just the problem that I had at check in. I could go on and on. Later the next day my family member actually asked for a vacuum cleaner because the floors were so dirty. He mentioned that the room’s AC didn’t work yesterday when his family members checked him in. HUGE MISTAKE! Now she knows that he is my relative and again the same front desk person said that he could not borrow the vacuum cleaner because he wasn’t the one that checked into the room and the reservation wasn’t under his name. She wouldn’t give him fresh towels either. I thought that it was just me that had a problem with her, but I after she wouldn’t give my brother towels I am convinced that she needs to find a different job where she doesn’t have to speak to people.I just cannot believe that this woman works with the public. In my entire life I have never been spoken to like that and I worked in the restaurant industry for over 20 years and have never never never spoken to a customer like she did to me.

When you stay at Motel 6 Galveston, TX in Galveston, you'll be in the entertainment district, within a 10-minute drive of Galveston Seawall and Port of Galveston. This motel is 4.7 mi (7.6 km) from Moody Gardens and 4.9 mi (7.8 km) from Port of Galveston Cruise Terminal.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.Featured amenities include a 24-hour front desk, laundry facilities, and coffee/tea in a common area. Free self parking is available onsite.Stay in one of 81 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and desk chairs, and housekeeping is provided once per stay.