Guest User
August 16, 2021
The welcome has always been quite poor, even when I called on the phone to book it almost seemed like I was disturbing and once I arrived at the B&B the feeling was confirmed: it seemed like he was doing us a favor by giving us the room. In addition to this which is the least of the problems, after staying for 17 days (imagine the price) he arrived telling us that we had ruined the sand shower mat, saying that we had to pay for the damage, I then asked to be able to see this mat after washing and casually this ruined carpet I've never seen. Embarrassing room cleaning. Final in beauty: we leave the room on the last day, we say goodbye to the owner and without even saying hello he comes to tell us that we had to pay €14 for the stay. The place is nice, too bad that rudeness ruins any beauty. I emphasize that Mr. Roberto and his girlfriend who work there are two wonderful people, the owners should instead change jobs, the smile and understanding when working among people is everything. I strongly advise the owner to let the person who is more competent manage everything.
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