Heritance Ahungalla Reviews

Response from Property: Dear Guest,Greetings from Heritance Ahungalla !It was a great pleasure to have you staying with us and we would like to thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We would like to apologize that we could not meet your expectations with certain areas and appreciate that you shared your feedback with us, as it offers valuable insights for improvement. Once again, thank you for your feedback and we are looking forward to welcoming again in the future.Wish you a pleasant day,Thank you.Warm Regards,Sisira SenaratneGeneral Manager

Response from Property: Dear Guest,Greetings from Heritance Ahungalla!First and foremost, we thank you for visiting Heritance Ahungalla. As a brand that constantly focuses on delivering exceptional experiences, we regret noticing that your most recent visit has been inconvenient as mentioned. We thank you for bringing this to our attention since it will lead us to deliver an improved experience.Kindly be assured that we will share this with the relevant departments to take action where applicable.We hope to see you again soon.Thank you,Warm RegardsSisira SenaratneGeneral Manager

Response from Property: Dear Sirisara, Thank you so much for your kind words! We are thrilled to hear that you had such a memorable experience at Heritance Ahungalla. Our team truly goes above and beyond to ensure every guest feels special, and it’s fantastic to know that Rebecca, Chamuditha, Kavindu, and our chefs made your stay even more exceptional. We are incredibly proud of our team, and your feedback reaffirms how lucky we are to have such passionate and dedicated individuals with us. Thank you again for your generous compliments. We hope to welcome you back soon for another unforgettable stay at Heritance Ahungalla. Warm Regards, Nelka Kulasekara Assistant Front Office Manager

Response from Property: Dear Valued Guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an enjoyable stay with us and that you appreciated our beautiful beach location, the pools, and the helpfulness of our staff. It’s great to know that the variety of dining options met your needs, especially given the more remote setting. We’re also glad to hear that our team was able to assist you promptly with the fan and fridge issues, as well as help with booking your boat safari. We strive to ensure that our guests have a seamless and enjoyable experience, and your feedback reassures us that we’re on the right track. We truly appreciate your kind words, and we look forward to welcoming you back for another relaxing stay in the future. Warm regards, The Management.

Response from Property: Dear Daisy, Thank you for sharing your thoughts on your recent stay with us. We’re happy to hear that you enjoyed our spacious rooms, the comfort of our bathrooms, and the friendly service provided by our staff. Your feedback means a lot to us! We also appreciate your comments about the location and the atmosphere. While we’re pleased you enjoyed the beach and our beautiful swimming pools, we understand that the noise from the evening music may not have been to your liking, and we’ll certainly take that into consideration for future guests. Regarding the remote location, we strive to offer a peaceful, relaxing environment, and we hope the tranquility of the surroundings added to your overall experience. For guests seeking more local dining or activities, we are happy to assist with recommendations or arrange transportation. We look forward to welcoming you again in the future, and thank you once more for your valuable feedback! Warm regards, The Management.