Guest User
January 31, 2023
This hotel sits high up from the road through Charlestown, being a 5 minute walk from their sister hotel and the harbour and about 35 minutes walk into Strath Bay where there more facilities, more accommodation and the excellent Myrtle Bank Hotel. We had booked a room with a loch view and although the loch was not immediately in front of us the view was a very pleasant one. The room itself was rather tired with mismatched bedding, curtains, carpet, furniture and rather dull brown towels which did not look fresh. While not dirty, other than the bathroom door which could have done with a wipe, its overall look was a bit grubby. However, the bed was comfy, the heated towel rail was efficient and the shower worked well and was easy to use. The breakfast room is light and airy and the breakfast was good - a mixture of self service and hot food cooked to order. As the GHL does not serve dinner, we had booked 3 evening meals at the sister hotel, The Flowerdale Inn, near the harbour. In the event, we only ate there the first night as the service and menu choice were both awful (See my separate review). On a very positive note, the staff at the GHL were all very friendly and helpful and the laundry service was quick and excellent value. As in many places staffing appeared to be a difficulty and we got the impression that they were a little relieved when we asked for our room not to be serviced. That said, they were anxious that we had what we needed, Overall the hotel is in need of some tlc - a lick of paint, updated furnishing and not least the replacement of the 'C' from the outside Reception sign, as this does not give a great initial impression. Were it possible I would have given 3.5* as the staff were lovely.