Guest User
January 25, 2024
Good afternoon, my name is María Antonia, I was there from January 19 to 23. I liked the location of the hotel, it is relatively close to the beach, the cleanliness of the rooms, hallways and access areas is good. Breakfast was varied and balanced. I suggest furniture to accommodate clothes, at the hotel they offered us some tours to take during the days of stay, they charged us for outings, boat rides, visits to several beaches, museums and the aquarium. The unpleasant thing and what needs to be improved is that they do not make additional charges such as entrance to bathrooms, drinks with lunch. We have to cancel these separately and that seems to me to be an abuse of the tourist who is the one who contributes to this entire economic chain. In Taganga, for example, they told us that we could use some small chairs located on the beach without any charge, when we arrived at the place they blatantly charged us 6 thousand pesos per person. These things are unpleasant because you leave with the security that what was canceled in advance includes everything. It is disrespectful and creates discomfort and discomfort.
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