Top rated hotels in Gainesville

Motel 6 Gainesville, FL
2.3/595 Reviews
I was greeted by a older black woman, whom she stated was the manager of this facility, and does NOT need to be. Her lack of professionalism, is staggering, and over due for a review of her behavior. She is way too old to act in th manner she did with my husband and I. She hold faced, lied to me and told me she was refunding me for the entirety of our stay because we were given a dirty room, she actually tried kicking me out, bc I complained about her giving me a dirty room, instead of a professional whom would have offered different accomodations, she yelled and berated me, the customer who was given the filthy room that was not cleaned from 10 years ago, much less after the last guest. Do not believe me, well look at my photos. There was a used condom wrapper wrapped up in the ball of sheets that were to be my bed for the night, not on the bed, but shuffled all over the bed, as if someone slept in th bed VERY HARD, which made the fitted sheet to come off, no blanket no pillows, just a top and bottom sheet, and the used condom wrapper. The floors where not swept or vaccumed , there was trash everywhere in the room, the baseboards where black with mold and dust, the tables had trash all over them, there was dried blood all over the bathroom floor, there was this thick black moldy green substance almost on every square Inch of the inner bathroom which stood the toilet, and bathtub shower area and I am not exaggerating in the least bit. And on top of all that, the tub did not drain, so not only was there this black sludgey mold stuff on every crevice, it was in every crack of the inner bathroom floor (see photo of beside the toilet. And there was a green/black ring inside the tub from lack of cleaning after bathing in the tub bc it did not drain left the filth of whoever was in there that night before, in this case the last ten years of it's use, it had not been cleaned. There is no way anyone had done any cleaning too this room. (SEE PHOTOS). I went and got food before we even went inside our room, but the black lady, elderly wasn't there it was a white woman who was also elderly and she was very kind, and did everything she could to make it right, she promised a full refund for the two nights bc she could not give me another room, and I didn't have the money to go set up another room for us, even if they refunded me to my card, bc it doesn't go back to your card instantly, it can take up to two weeks for that too occur if not longer, so we were stuck here, for those two days. She offered me clean sheets pillows, some cleaning supplies, but could not give me another room even though it was without working air, and/or cleaned from last guest. Something struck me as odd, when I told her what room I was in, she said, ”well, no wonder, why'd they put you in there.” This made me think they have certain rooms for certain guests, and I was just unlucky, bc the ”good” rooms were already booked up, so I got the room they have for the crackheads

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.