Top rated hotels in Gainesville

Quality Inn Gainesville
3.1/598 Reviews
I reserved a room 2 weeks in advance with a handicap accessible shower. Upon check in Sunday 4/23 at 5:15 pm, I was told all 3 handicap accessible shower rooms were occupied. I had a 6:00 appointment elsewhere and not enough time to search for another room at a different hotel, so I stayed. I complained the next morning at check out. That front desk person said their hotel only had 1 handicap accessible shower room and that a gentleman had been booked in it for 2 months. The manager was unavailable at that time and didn't respond to my complaint by phone or email. Choice Hotels doesn't issue refunds. They only credit your privileges account with points for an unsatisfactory experience. In my opinion, Quality Inn accepted my reservation under false pretenses and compounded with various excuses and lies. The facility was fairly clean, but showing it's age. Any rating above 2 stars is undeserved.

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