Guest User
January 31, 2023
Good evening, my wife and I were guests of the GRAND hotel il nifeo for 4 nights. we took a superior double room with terrace and sea view, the view was wonderful. the rooms were very very dated. air conditioning from the 90s and very noisy, mattresses terrible, you could feel all the springs pinching your body. when I asked for an explanation about it, I was told that the mattresses were new. rude and uncaring staff. on the day of our arrival around 7.00 pm... I went down to the bar to have an aperitif, where to my great surprise there was no staff. When I asked at the reception why there was no one there, I was told that there was no staff as they were busy with a ceremony taking place in the same hotel. Astounded, I went to another facility nearby to have an aperitif. Excellent cuisine as far as half board is concerned. Breakfast without savory products. An experience not to be repeated, I consider that it should be a 4 star... which is worth less. of 3, but they charge like a 5 star. In short, zero attention to the customer.
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