Fairfield Inn & Suites Gadsden

Don’t try to sleep in First room smelled like mildew. They changed our room. The next morning at 9:30an room service tried to walk in while the do not disturb sign was on door. She ended up waking up our 2 year old.

Though the hotel sits in an area surrounded by other properties that are run down or where the weeds are growing up high, the Fairfield Inn property was very clean and well-kept.

The lobby could use a cleaning. Table tops at breakfast was not wiped off from day before. Rooms were clean but could use better pillows.

Hotel overbooked us and we almost did not get one of our four rooms. They eventually gave us a room they were doing renovations on. Staff did not communicate with us and did nothing to make us feel comfortable in a very uncertain situation. We had to ask what was going on while waiting on the room after checking in the other three rooms. They were not going to communicate anything to us. Entire hotel felt humid. Furniture in room was oddly placed. With tv in front of wall art work. Provided body wash was handwritten on bottle after crossing out the shampoo label. I would not recommend this property.

Staff was nice, breakfast was good, room was clean. Hotel is doing some remodeling but so far everything is looking so nice

Had I Known the Hotel was Being Renovated.... Wow, sorely disappointed all the way around..where do i begin?! Arrived to construction starting at the driveway and throughout the lobby and halls. Dust, noise, debris, furniture covered in dust from the drywall work, pain fumes. I told the guy the website should have mentioned rhis was going in and id have bioed elsewhere. His answer was it suprised him too, but the dining area 'should' be ready for breakfast. Wait? Seriously? Phone in the room did not work. Went downstairs about it and he said 'fast busy signal?!' Yep everyone keeps getting that..BUT HE NEVER SAID WHAT WOULD BE DONE ABOUT IT. To his credit he was nice and later when i went back for extra towels he was very accommodating. Was leery about the hot breakfast, the duat the fumes, the leftover renovation equipment everywhere, having to walk over cords, etc. I checked that out vefire gojng back for my family. They had cleaned off ebough tabkes for ppl to sit and eat..lounge and lobvy area were still in a disassembly and covered in dust though. The lady coordinating the breakfast area was very kind and made sure everything stayed well stocked. That area was quite clean and the coffee was hot and tasted well. Wish they offered raw (brown cane) sugar and more creamer options. The room was clean. It advertised 2 QS beds and a sleeper sofa which is what i booked. The latter did not exist. Room.overall was clean and again, the phone in the room did not work. Nice location but still...