Fuzhou Gulou District Hotels

Shangri-La's core service philosophy of genuine hospitality truly shines through. They consistently advocate for treating every guest like a cherished family member, embodying their unique 'Shangri-La family' spirit. This passionate approach not only delights guests and exceeds expectations but also empowers staff to take full ownership, proactively resolving any issues to earn loyalty. Their training emphasizes deep respect, humility, politeness, helpfulness, and sincere authenticity – qualities evident in countless staff interactions. The service at the Executive Lounge is incredibly attentive and meticulous. I witnessed a truly touching incident: a child at a neighboring table accidentally scalded themselves, and the staff's emergency response was prompt, thorough, and exceptionally professional. 👍👍👍 The breakfast spread was absolutely delicious. 👍👍👍 The front desk reception provided exceptionally warm and professional service. Check-in was swift, the escort and introduction were thorough, and they even offered thoughtful assistance with the elevator. A special shout-out to Janice, the Guest Relations Manager – she truly deserves a 👍👍👍! #FuzhouShangriLaHotel 👍 #ConsistentlyExcellent 👍

We had high expectations before our stay, and afterwards, I couldn't help but feel we definitely made the right choice – my entire family loved it! Facilities: As a newly opened hotel, all the amenities are sparkling new. They offer self-service laundry (washers and dryers), a well-equipped gym, and each room even comes with a capsule coffee machine, which was incredibly convenient! Decor: The hotel's interior design is incredibly chic and stylish. It beautifully transforms from day to night, making you feel like you've stepped into a luxurious lounge. Service: The hotel staff are exceptionally friendly; you can genuinely tell they are dedicated to providing excellent service. A special mention goes to 'Xiao Mi,' who proactively reached out to me before check-in, connected via WeChat to send thoughtful greetings, and even diligently followed up after check-out to get our feedback. This was, without a doubt, the best hotel of my entire trip to Fujian!

Located a short walking distance from Metro Line 1 Shudou station, this hotel has everything needed for a great stay for first timers in Fuzhou (central and safe location with local food options; compact but well designed and furnished rooms with comfortable beds; delicious breakfast buffet with proactive and efficient restaurant staff; and good facilities including laundry room, tea shops and tuina massage centre within the compound). During our stay, we needed urgent help to manage a situation and the staff on duty (小邓) went above and beyond to sort things out and we can’t be more grateful to him and the front desk staff. Thank you again. Would definitely come back again in the future!

I thoroughly enjoyed my stay at Lakeside! The location is ideal, with the West Lake trail right at the doorstep. Everything you need is conveniently within walking distance. The hotel's cleanliness is exceptional, ensuring a very comfortable experience. The breakfast was delightful, offering a wide range from traditional continental options to local delicacies. The staff were friendly and professional, always ready to help with a smile. I highly recommend this hotel.

The hotel is very close to the subway station and Fuzhou Station, so it is very convenient to go anywhere. The breakfast variety is not large, but it is still rich! Booked during the Spring Festival, there is no twin room, and no extra bed, but at least you can give me a bed quilt. Even the quilt was not given, so I could only put 2 sofa chairs next to the bed, and the family of three slept next to each other for one night! The store should be well prepared, in terms of service

My stay at this hotel was perfect! The room is absolutely beautiful, same as the hotel's display photos or even better in real life. High cost-effective, wonderful atmosphere and great service. Tons of food options and shops around the hotel all day all night. My room was spotless clean and tidy. Both the bed and the bathroom are spacious. Extra comfy blanket and pillows, I did not wanna leave! Hopefully I can come back again someday. 🙏

This hotel opened this year and should have been open not long ago. The facilities must be good. I also read the reviews online and the service was very good. The bowl of noodles for breakfast was really good. The auntie was also very nice. She was worried that the child would get burned and helped to bring it to him.

The stay experience exceeded my expectations. The hotel is located in the city center, very close to scenic spots such as Sanfang Qixiang and Jinji Mountain. It is very tourist-friendly and has an outdoor swimming pool. It is very refreshing to swim in the hot summer. The air conditioning in the lobby is also sufficient. The piano music in the lobby bar is also great. It is very comfortable to sit in the lobby. The service staff also enthusiastically offered me tea. The manager on duty, Mr. Huang, is very friendly and enthusiastic.

The location of the hotel is convenient and close to Sanxiang Qifang. The whole environment of the hotel is very elegant and clean. It is a good place to relax. The service attitude of the staff is also very good. I will stay here again next time I go to Fuzhou.

Firstly, the hotel's location is absolutely prime. It's situated in Wenrufang, nestled within the historic Sanfang Qixiang district. A short stroll along Wenrufang leads directly to the pedestrian street where you'll find the famous 'Love Tree,' making it incredibly convenient for sightseeing and photo opportunities. Secondly, I simply must praise the hotel's ambiance. Staying in a traditional Chinese courtyard-style hotel right in Sanfang Qixiang is an experience in itself. The moment you step inside, you're immediately charmed by the central courtyard's koi pond with bonsai and the elegant, book-lined corridors. The service was also incredibly friendly and polite. What truly impressed our entire family were the thoughtful details: the corridors are carpeted with beautiful landscape paintings, and the subtle, warm fragrance of heated tea leaves wafts through, creating a truly delightful atmosphere. My observant child even noticed that the carpet patterns perfectly matched the landscape paintings hanging in our room – a lovely touch! Whether it was luck or if all rooms here boast great views, I stayed in a wonderfully bright room with its own private courtyard. My child absolutely loved it too! It was truly fantastic. This is the first time I've ever written such a detailed review, but I wholeheartedly give it a strong recommendation! The value for money is exceptional, and I simply have to give it a thumbs-up! If I had more time, I could happily spend an entire week just relaxing here. 👍👍👍 This isn't a paid endorsement; I genuinely recommend it! 🤗 Facilities: They offer self-service laundry and a dryer, a gym, and a highly-rated restaurant.