Anonymous User
February 21, 2023
First bad review in recent years. To be honest, there are so many bad things that I don’t know where to start.
Picture 1 shows the bottom of the bed in the "Snake Robe" room, with dust, cotton wool, and plastic bags. As a homestay that just opened in 2022, the sanitary conditions and facility maintenance are very poor. Parts of the equipment were beginning to rust, and the door of "Dulin" needed to be very heavy to close.
Figure 2 shows the leisure area from the lobby to the guest rooms. Can the two gift umbrellas from Yiqi Dazhong be folded up? What's the point of putting it there to spoil the view?
The hotel's environment and gardens are designed with great care. The only 4 points are for the environment.
Serve? That's 0! There are 4 service staff in total at the B&B. The gardening uncle, the cleaning lady, the front desk girl, and the logistics boy. Uncle Gardener is the most proactive in providing service among these four people. The cleaning lady also has to make breakfast. Let me talk about breakfast here. It is the first time I have seen that breakfast is not available until 9 o'clock. The breakfast is freshly cooked vermicelli, and the quality is almost that of an elementary school student. There were some orange peels on the tables in the public area, which were not cleared away until the next day.
The homestay industry requires passion. As a guest, I couldn't feel any warmth. Service staff need training. You can't just ask anyone to put it there.
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