Anonymous User
May 8, 2025
I had booked this hotel and followed the GPS to get there. When I arrived at the location indicated by the GPS, I couldn't see where the hotel entrance was. After a phone call, a young man came to pick me up on a scooter and took me a few hundred meters away to another building. He told me that I would have a room on the 19th floor without a window. However, my reservation clearly specified: "city view" (see photo). When I protested that I didn't want this room (which was advertised as being cheaper than what I had paid), he finally agreed to give me the nearby room with a city view. I am not happy with the procedure, which does not respect the conditions of the reservation, and I will therefore not recommend this hotel.
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