Ibis Styles Hotel (Fuzhou Wuyi Square) Guest Reviews
4.6/5
Very Good
962 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(962)
Positive reviews(935)
Reviews with photos/video(162)
Delicious breakfast(100)
Awesome amenities(90)
Friendly front desk staff(86)
Many amenities(32)
Convenient public transportation(17)
Perfect for business trips(16)
Close to scenic area(14)
Stayed multiple times(5)
Negative reviews(27)
Guest User
Double Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Very good
Response from Property: 感謝您的五分好評,您的滿意是我們的追求。祝願小可愛們健健康康, 萬事如意!
Guest User
Double Room
Stayed in Jan 2025
Business travelers
15 review
5.0/5
Outstanding
Posted on Feb 14, 2025
The guys and girls at the front desk are very efficient and will deliver what you need immediately via robots. The room is large and well ventilated. The quilt is soft and the sleep is very comfortable. The air conditioning effect is strong and the ideal temperature is reached quickly. The mobile phone signal is strong, free WiFi, and the transportation is very convenient
The overall stay is very satisfactory 👍
Original TextTranslated by Google
Response from Property: It starts with convenience and ends with comfort. I am very happy to receive your recognition and praise. We will continue to work hard, and we are grateful for meeting you and for having you on our road to growth.
Jinjiuxi
Guestroom (2 Beds)
Stayed in Dec 2024
Family
15 review
1.0/5
Posted on Jan 18, 2025
1. The room is small! The twin beds are almost becoming a king bed!
2. There is no table to place daily necessities!
3. No dedicated space or power source for boiling kettle! I informed the service desk and they said they don't provide it! I can only stuff the kettle and teacups under the closet!
4. The bathroom shower head is old! Cannot fix the water spray direction, not compatible!
5. The exhaust switch is broken! ! It’s always on and can’t be turned off, and it’s always off and can’t be turned on! The hair dryer makes a weird noise and is unusable, and you can't raise your head!
6. The hotel is very far from the tourist attraction "Three Lanes and Seven Alleys". It takes 5 bus stops and 20 minutes to walk to the nearest subway station! Why is it called "Sanfang Qixiang Store"? ?
7. The most unacceptable thing is that the room is on the 8th floor of the hotel, and the room does not have any fire prevention and fire extinguishing facilities or other emergency escape facilities! !
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for choosing Xiaoyi to stay with us. We hope that this stay did not cause you any unhappiness. If you have any requirements or are not satisfied with the room, please let us know and our staff will solve it for you as soon as possible. I wish you a happy life!
Guest User
Double Room
Stayed in Sep 2024
Family
22 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Clean, no smell, good service attitude, very good location, close to May Day and the square, you can walk there, lead the children to watch the flag raising, it is very suitable to live here!
Original TextTranslated by Google
Response from Property: 感謝您的五分好評,您的滿意是我們的追求。祝願小可愛們健健康康, 萬事如意!
Guest User
Double Room
Stayed in Feb 2024
Travel with friends
3 review
1.0/5
Posted on Mar 24, 2024
I was woken up by mosquito bites in the room at 5 o'clock in the middle of the night, and I called the front desk. Half an hour later, the front desk replied that there was nothing they could do. Even if I turned on the air conditioner, the mosquitoes couldn't fly away. They kept buzzing in my ears and kept me awake. At seven o'clock, I had no sleep at all, and my head hurt! The experience is so bad!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at our hotel and sincerely thank you for taking the time to tell us about your stay experience. We are very sorry for not being able to bring you a perfect stay experience. Regarding the front desk service issues you raised, the store has begun to rectify the issues you reported and trained the front desk staff. We have been committed to continuous improvement and updating. . We hope this time will not affect your love and confidence in us. We sincerely look forward to welcoming you again in the near future and witnessing our progress!
Guest User
Double Room
Stayed in Feb 2024
Travel with friends
9 review
1.0/5
Posted on Mar 8, 2024
When I entered the room on the first day, the mineral water was already drunk. The sink was always blocked and there were cigarette butts in it.
I told the front desk that it needed to be cleaned when I went out the morning after checking in. When I returned to the room in the afternoon, the quilt was in a mess, the slippers were not put away, the tissue box was still empty, and there were no floor mats or towels.
Is it a chain hotel that is so broken? The service awareness is really poor. This kind of perfunctory cleaning is really worrying about hygiene. I advise everyone to choose carefully!
The only uncle who gave the breakfast a good review
Original TextTranslated by Google
Response from Property: Dear guest: I am really sorry to bring you a bad check-in experience. Your feedback is very important to us. This makes us feel that the training of some employees is not enough, and we need to continue to strengthen training in future work. Treating guests like relatives and friends is our service tenet. We hope that through our efforts to improve, you will have a complete and wonderful accommodation experience.
HeShe
Double Room
Stayed in Feb 2024
Family
16 review
3.7/5
Posted on Mar 7, 2024
The reception staff are very cordial and courteous. The hotel is not located in a popular tourist attraction, but it is in a prosperous city with convenient transportation. The breakfast is diversified and rich, making it a more satisfactory chain brand store.
Original TextTranslated by Google
Response from Property: Thank you with a grateful heart. I hope to get your 5-star praise next time. We will continue to work hard, thank you for meeting us, and hope that the beautiful scenery will accompany you along the way.
Anonymous User
Double Room
Stayed in Dec 2023
Other
19 review
2.2/5
Posted on Feb 2, 2024
Environment: ❗The hotel looks good but is close to the street! ! Very noisy at night! ! Very noisy! It will be very noisy if you don't close the windows, and it will be very stuffy and hot if you close the windows. The important thing is that it will also be noisy if you close the windows. I didn't sleep well that night because I had to get up at 6 o'clock in the morning and was on the road. It was painful. After staying in a hotel for several days, his hotel was the first one where I had to wear earplugs when I slept at night. The experience was terrible.
Service: No problem, average.
Hygiene: Not bad, nothing wrong was found.
Facilities: It's okay, it's a smart toilet, but it doesn't flush well. The toilet does not have a ceiling spray, but there is a dry and wet separation.
Original TextTranslated by Google
Response from Property: Dear, thank you for choosing Xiaoyi to stay. Your valuable opinions have been received and rectified by Xiaoyi. All the staff of Xiaoyi wish you a happy life!
Response from Property: 尊敬的賓客,您好,感謝您下榻酒店,並真誠感謝您利用寶貴的時間告知我們您的入住體驗。我們對於沒能給您帶來一段完美的入住體驗感到非常抱歉,對於您提出的吵得問題,我們留意到這方面的反饋,酒店的沿街客房都設有雙層隔音玻璃,臨睡前記得關好門窗,前台備有免費一次性隔音耳塞可供使用,有任何問題都可以聯繫前台。希望此次不會影響您對我們的喜愛與信心,我們真誠的期待,在不久的將來再次歡迎您的到來,並見證我們的進步!
Response from Property: 尊敬的賓客,您好,感謝您下榻酒店,並真誠感謝您利用寶貴的時間告知我們您的入住體驗。我們對於沒能給您帶來一段完美的入住體驗感到非常抱歉,對於您提出的網絡問題,我們一直致力於不斷完善和更新。希望此次不會影響您對我們的喜愛與信心,我們真誠的期待,在不久的將來再次歡迎您的到來,並見證我們的進步!