Fuzhou Enze Hotel (South Square of Railway Station)

Fuzhou Enze Hotel (South Square of Railway Station) Reviews

Fuzhou Enze Hotel (South Square of Railway Station)

No.7 North Ring East Road, Jin'an District, Fuzhou, Fujian, 350000, ChinaView Hotel Details
Fuzhou Enze Hotel (South Square of Railway Station)
Fuzhou Enze Hotel (South Square of Railway Station)Fuzhou Enze Hotel (South Square of Railway Station)Fuzhou Enze Hotel (South Square of Railway Station)
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Fuzhou Enze Hotel (South Square of Railway Station) Guest Reviews

3.9/5
438 review
Verified reviews
Location3.9
Amenities3.9
Service4.1
Cleanliness3.8
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All reviews(438)
Positive reviews(389)
Reviews with photos/video(84)
Easy to get around(55)
Convenient location(39)
Great value for money(25)
Close to train station(25)
Friendly front desk staff(16)
Large rooms(15)
Average sound insulation(12)
Perfect for business trips(5)
Negative reviews(49)
Globetrottingtiger
Grace Elegant Double Bed Room
Stayed in Nov 2023
Solo travelers
22 review
1.7/5
Posted on Nov 6, 2023
Old, extremely dirty, very unprofessional cleaning, inattentive staff (playing with phones all day. The noise rules are not observed. The elevator is horrible and was under some maintenance, so one time I had to climb the stairs to the 7th floor and discovered many interesting things on the way, like drying women’s clothes on the stair case (violation of the fire safety). In the morning of my last day, found a cockroach in the bathroom, no wonder- the rooms are dirty and old. See for yourself
6/8
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Fengxingtianxia
Grace Elegant Twin Room
Stayed in Apr 2024
Business travelers
4 review
1.0/5
Posted on Apr 20, 2024
Very dissatisfied. You can't park at the parking door. Poor environment. Poor hygiene. Poor service. I have never lived in such a bad place.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Grace Elegant Double Bed Room
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 22, 2024
OK, the girl at the front desk is very nice and helped me adjust the TV
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Grace Elegant Twin Room
Stayed in Feb 2024
Family
5 review
1.0/5
Posted on Feb 23, 2024
I have never stayed in such a bad room. It was totally different from what I had ordered. I asked the front desk to change more than 10 rooms and finally I was able to stay. All the facilities were very old, the hotel elevator was also very old, and the toilet was transparent.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Elegant Twin Room
Stayed in Feb 2024
Family
2 review
2.0/5
Posted on Feb 13, 2024
It's really bad, really bad, really bad, the service environment is really unbearable. I was assigned a room with cockroaches. The bedsheets were hairy. I called the front desk to change the room, but the other room was also very dirty and messy. There was feces in the toilet that was not cleaned. The trash can was not emptied. The air conditioner was very noisy and leaked. It was impossible to use it. It was very bad. Avoid it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Grace Elegant Twin Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 8, 2024
The room is very comfortable, with complete facilities and thoughtful service. It is near the train station and convenient for travel. After checking out and getting on the train, I found that I forgot to take my child's tablet. I contacted the front desk and found it in a few minutes. They promised to send it to us as soon as possible. When traveling, you have to find a safe and reliable hotel. Thumbs up!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Grace Siya Double Bed Room
Stayed in Jan 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on Jan 15, 2024
The environment is comfortable, clean and tidy, and the transportation is convenient!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Starry Sky Double Bed Room
Stayed in Dec 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 10, 2023
Hygiene: clean and bright Environment: comfortable and quiet Service: very patient, love it
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Grace Elegant Double Bed Room
Stayed in Nov 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Very satisfied. The front desk attitude is very good. The environment is also very atmospheric. Very suitable for business trips
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Starry Sky Double Bed Room
Stayed in Nov 2023
Other
8 review
5.0/5
Outstanding
Posted on Nov 17, 2023
The room is very good, clean and sanitary. The price/performance ratio is quite good. The transportation is convenient. The environment is very good. It's good. I will come again next time. The front desk service is very good. The equipment is also very convenient
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Grace Elegant Double Bed Room
Stayed in Feb 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Clean and tidy Service: Good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Grace Elegant Double Bed Room
Stayed in Oct 2023
Couples
2 review
3.0/5
Posted on Oct 5, 2023
The TV didn't work. I checked in very late at midnight and didn't want to bother the front desk. Moreover, there was a bad smell as soon as I entered the store. The exterior of the hotel is also very old and the interior is about the same. It's also connected to a residential room and the price is not cheap. I don’t recommend it, it’s better than the roadside solicitation for 79 a night.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Grace Elegant Double Bed Room
Stayed in Sep 2023
Couples
2 review
1.0/5
Posted on Sep 18, 2023
Facilities: Old and scary looking Hygiene: Poor, very substandard Environment: Dirty Service: indifferent attitude Pictures online are deceiving! Fortunately, I only stayed for one night!
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for choosing to stay in our hotel! We are very sorry that we could not give you a perfect check-in experience this time, and we will try our best to improve it. Sincerely look forward to your visit again!
Elegant Twin Room
Stayed in Feb 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Not bad, not ...
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Grace Elegant Double Bed Room
Stayed in Sep 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 9, 2023
Dining is very convenient, travel is very convenient, the hotel manager is very nice, the room is tidy and orderly. It was a great stay.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!