Apple Times Hotel

There is a bus when you go out, and the subway station is also close. The sanitation is good, at least it looks clean, and the facilities are complete. The service attitude of the lady at the front desk is very good and enthusiastic.

In fact, the hotel environment is okay. I can't find any major faults. This negative review is because I hope the boss can train his staff and front desk well. What happened is this: I lost my ID card on May 1st, but I was going to check into this hotel on May 2nd, so I called the front desk to see if I could check in if my ID card was lost. The answer given by the front desk was no, and I needed to go to the police station. Proof of occupancy. I asked: Which police station should I go to? She replied: Any one is fine. I asked: Can it be done when we arrive? She answered: Yes. So the next day I went to the Public Security Bureau, which was a 10-minute walk from the hotel. The Public Security Bureau told me that they couldn't handle it, but that the nearby police station could handle it. I took a taxi and went there again. When I arrived at the police station, I contacted the front desk, who told me that their hotel was under the jurisdiction of Wangzhuang Police Station. (Then why didn’t you tell me earlier??? You made me go to two police stations in vain?) Then I took a taxi to Wangzhuang Police Station. When I arrived, they told me that I needed a certificate from the hotel and then come to them to get it stamped! I was worried about this at the time. Didn’t the front desk tell me earlier when I called? I came here and they told me that I need a hotel certificate? ! So I called the front desk again, and what the front desk told me now was: "Yes, you just need a certificate from the hotel. You can come to us to get it first and then go to the police station to get it!" I said, why didn't you come earlier just now? explain? Is it fun to torment customers? I said that even if you send someone to deliver it, I will reimburse you for the taxi fare. She said no, my aunt got carsick and she couldn't walk away by herself at the front desk. When I asked the manager, she said there was no manager. Finally, I asked for the boss's phone number. After communicating with the boss, the boss finally asked the front desk to send someone to the police station to deliver the hotel check-in certificate. Here’s the key point: When I took it to the police officer at the police station, they asked me why I was only given one card? I said this was the one the hotel gave me. The police said that normally the police keep one copy and the hotel keeps one copy. This hotel is too unprofessional. This mistake is too low-level. Is the front desk confused? (This is the original words of the police) So the police called the front desk, and the front desk sent someone to deliver another one. I just want to say, boss, the hotel is okay. If you don't screen and train these employees properly, this kind of thing will happen often. Moreover, this mistake is very low-level, but it greatly affects the guests' time, energy and mood. This time it was me , who will it be next time? (I didn’t see this front desk on the day I checked in or when I checked out. If it were there, I really want to have a good chat with you)

The price is one per day, 180 for one day and 140 for the next day. The room is extremely small and airtight.

The sound insulation is very poor and I can't sleep at night.

There is a window when booking a room on the APP, but the room I was given when I checked in did not have a window. The pillow smelled very musty. I asked the customer service backend and no one responded. The service and facilities were poor.

Worst hotel ever

You can smell the fragrance as soon as you enter the door, check in is very fast, and check out in 0 seconds is also very convenient. The elevator has access control and is very safe. very nice

There is a heavy smell when entering the door, the carpet is all dirty, the bathtub is still filled with the water used by the last customer, and I asked if there is a charge for on-street parking before I live. The front desk said no, but the next day I charged 27. Yuan, the bath towels are also torn, not as good as a small hotel