Gelunbu Hotel (Fuzhou Sanfang Qixiang Dojiekou)

After checking out and returning home, I found that my wedding ring was missing. It was a gift for my 10th anniversary. I was so anxious that I was incoherent and called the hotel front desk. The front desk did not question it at all and immediately arranged for all the hotel staff to help find it. Later I learned that the housekeeping lady had searched through all the hotel garbage twice. It was difficult and even disgusting. I lifted the mattress and checked the entire room. The front desk checked the door surveillance frame by frame and finally found that it was a mistake - the ring was stuck in the inner bag of my bag! But I was moved that the manager comforted me: Don't blame yourself, we have encountered more bizarre situations! I personally sent the ring back the next day and cried for this unreserved trust!

The front desk service was very good. I left my ID card in the room in a hurry when I checked out, and I didn't find it until I went through the security check at the train station! I contacted the front desk with a try-it-out mentality. Unexpectedly, the waiter Xiao Liu rode a bicycle in the rain to deliver the ID card to the entrance within 20 minutes, and even wrapped it in a waterproof bag! Later I learned that she took a shortcut to save time, and her trouser legs were all wet, but she kept smiling and saying "Just catch the bus." This kind of heartwarming rescue beyond the call of duty made me completely a fan of this hotel. It was really touching.

This time, I helped my relatives book a hotel for their trip in Fuzhou. I chose the Columbus Hotel. I was originally attracted by its location close to Sanfang Qixiang. It is close to the subway station and convenient for travel. At first, I was a little nervous when I saw the reviews online, worried that the actual experience would be different from my expectations, but I didn't expect to be full of surprises after checking in! My relatives reported that they were impressed by the enthusiastic service as soon as they entered the hotel lobby - a waiter took the initiative to help with the luggage with a smile on his face, and the whole check-in process was meticulous and stress-free. The room is spacious, bright, clean and comfortable, and every detail reflects the care, such as the free ice cream and ice cubes in the refrigerator that can be taken at any time, and there is a bag of jasmine tea in the toiletries bag, which makes people feel the warmth of home during the journey. What's more surprising is that the room is uniquely decorated with a strong Fuzhou cultural atmosphere. It is modern and has local characteristics, and it truly achieves "warm design". The most heartwarming scene happened on the day when the relative left the hotel. It was not until the departure that he found that his ID card was left under the pillow of the hotel. If he returned to retrieve it, he would definitely miss the train. I called the hotel in a hurry. Unexpectedly, the store manager personally drove my ID card to the train station and brought me a cup of iced sour plum soup to cool me down and quench my thirst. My relative was so moved that he sent me a voice message saying, "The service of this hotel is more thoughtful than that of a five-star hotel!" The good location is just the icing on the cake. What really touched people's hearts and won repeat customers is the hotel's consideration and sincerity in treating guests as family. If my relatives and friends come to Fuzhou in the future, this will definitely be my first choice!!!

Very close to Sanfang Qixiang, just a few hundred meters away There are also many food check-in spots nearby Very satisfied Service: Both the front desk lady and the cleaning lady are very enthusiastic Hygiene: The room is large, soundproofed, and odor-free Facilities: There are laundry rooms and office areas