Guest User
February 16, 2024
I am very dissatisfied with this trip. I always stay at this hotel every time I come back for the Chinese New Year. The service this year cannot be said enough.
Around eleven o'clock in the evening, several drunk men came out of the elevator and shouted, "Where is 1018!" They cursed and cursed a lot. Room 1018 was the room next to me. Then they found the room and started yelling in the room. There were girls in the room. They really couldn't stand the noise. They kept yelling until half past twelve. !
When I called the front desk, the service attitude was that they didn't want to upset a drunk person, and their attitude was very perfunctory. I called the police and the police came to take care of it.
Facilities: I have never noticed such a lack of soundproofing before. I am really disappointed this time. I will not come again in the future.
Service: The handling attitude that night was very perfunctory and not positive enough. He was a guest, so am I not a guest? It feels like a good person is being bullied. A hotel is a place to sleep, not a place to scream.
Staying in a hotel this time also made me feel internally consumed for a long time. I stayed in the same hotel with such unqualified people. I felt disappointed and sad about my lack of ability! I hope to work hard to make money in the new year😊
Lavande Hotel is very disappointed with you this time
Original TextTranslation provided by Google