Guest User
November 4, 2023
The room facilities are pretty good, and the location is also very good, there is a museum next to it
Hygiene: But the front desk and room service are really worrying. It feels like the towels have not been changed at all, and there are unknown curly hairs on them.
Standard room, but provided three sets of toothbrushes and a comb.
There were brown stains on the bed sheets.
Service: The front desk was always slacking off and chatting, and she didn't respond to questions. It felt like someone owed her money.
The overall feeling is: the boss has put a lot of effort into the site selection and decoration, but the management is a mess, and the customer service and front desk are all playing fast and loose.
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