Changbai Mountain Lan Hot Spring Resort

This is the worst Wyndham I have ever stayed in. Nothing more! The experience of these two days feels like a county party committee guesthouse, a state-owned enterprise bureaucratic guesthouse. First of all, the hardware conditions are very poorly maintained, and the service attitude is also very poor. It is clear that the reservation is for two adults, one child and a child, and the registration is also three people when checking in. Seeing that your bath towels, slippers and toothbrushes are only two sets, I made ten calls and asked them to send all kinds of things. The most bizarre thing is that he doesn't clean. We stayed for two nights, and he didn't clean at all in the middle, nor did he give you water and daily necessities. The safe in the room is broken. After reporting it to the front desk, an old man came with an extremely bad attitude, as if he was the county party secretary. He came and fixed it for a long time but didn't fix it. To be honest, I really have never seen this thing of not cleaning overnight. The hot spring is also a scam. The ceiling has been leaking, and the hardware conditions are shabby and terrible. The rain and snow park that was sent is a pit. This hotel is useless!

The hotel service is warm, clean and tidy. The whole stay was very pleasant. The service of the lady at the front desk was very warm and thoughtful. She helped us contact the car. The hotel also has special shuttle buses for some scenic spots. She also prepared fruits for us. There are also hot springs in the hotel, which are divided into indoor and outdoor. The water quality is also very clean and clear, and you can see the stars outdoors. The hotel environment is also very clean and tidy, and the daily necessities in the room are also very complete. Looking forward to the next stay!

This hotel is really a surprise! I would like to especially praise Miss Zhang Huixin at the front desk, who arranged everything for me very well! The lady not only patiently and meticulously introduced the hotel's facilities and surrounding attractions to me, but also coordinated and arranged my itinerary in a timely manner. The hotel's car pick-up and drop-off service is also very good. Miss Zhang Huixin will communicate and coordinate in time. One night, it was very late, and she also arranged for a master to come over. It was really warm, especially when I was traveling alone, giving me a full sense of security! She also took the initiative to ask about the purpose and itinerary of my trip, and provided me with many thoughtful suggestions based on this. Her suggestions were both practical and thoughtful, making me feel the warmth of home. The hotel also arranged a rich itinerary, which made this trip really full of surprises and constantly surprised me! Changbai Mountain in winter is really worth coming! The service of the lady is like a warm spring breeze, which makes people happy and comfortable. She won my praise and trust for this hotel with her professionalism and enthusiasm. If I have the opportunity to come to this city again, I will definitely choose this hotel again ✈️✈️✈️✈️

I bought a package and stayed for three consecutive nights! I had a very good experience. I added the WeChat of Zhang Huixin, the front desk lady. She would help me solve any problems and was very enthusiastic ❤️🔥I was also very satisfied with the hotel's pick-up and drop-off service and breakfast, and there is also a private cinema!

The hotel is a bit remote, but the service is good. There are cars to go to the town and Xipo. You need to communicate in advance to let the hotel arrange it. Zhang Xu, who added my WeChat, is very good. You only need to find her for itinerary planning and afternoon tea arrangements. In addition, the billiards and hot springs are very good. The hot springs are also outdoor, with few people and quiet

The overall stay was good. The hotel did not do laundry. The hotel restaurant was not expensive and the food was good. Special thanks to Miss Zhang Xu at the front desk. She had a good service attitude and helped arrange itineraries outside the package.