Sheraton Changbaishan Resort
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Sheraton Changbaishan Resort
2025 Global 100 - Ski Hotels
No.369 Baiyun Road, Fusong, Jilin 134504, China
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Last booked 11 hrs ago













Amenities
Indoor swimming poolFree
Skiing
Hot SpringFree
Hiking
Executive Lounge
Fitness RoomFree
ParkingFree
Airport shuttle pick-upFree
All amenities
Property Description
Located in the Changbaishan International Resort, the Sheraton Changbaishan Resort (Changbaishan Wanda Xilaideng Dujia Jiudian) is only a 20-minute drive from Changbaishan Airport.
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9.1/10
Service exceeded expectations!
All 2,900 reviews
Surroundings
Airport: Changbaishan Airport
(17.4 km)
Train: Changbaishanxi Railway Station
(16.1 km)
Train: Quanyang Railway Station
(34.5 km)
Landmarks: Changbai Mountain Wanda Snow Horse Riding Field
(320m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
Family Friendly Single Room Suite (Double Bed)
1 King bed
66m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

4
Club Deluxe Room (Double Bed)
1 King bed
41m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

4
Superior 2-bed Room
2 Single bed
41m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

3
Club Deluxe Room (2 Beds)
2 Double bed
41m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

4
Changbai Mountain-View Double Bed Room
1 King bed
41m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

4
Snowfield Scenic View Double Bed Room
1 King bed
41m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

4
Snowfield Scenic View Twin Room
2 Single bed
41m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

4
Super Wings Space Family Double Bed Room
1 King bed
41m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

4
Balala Little Magic Fairy Princess Family Room
2 Double bed
41m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

4
Changbai Mountain-View Twin Room
2 Single bed
41m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

4
Super Wings Sports Family Double Bed Room
1 King bed
41m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

5
Super Wings Space Family Twin Room
2 Double bed
41m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

6
Sheraton Suite
1 King bed
83-90m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

5
Presidential Suite
1 King bed
320m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

7
Deluxe Queen Room
1 King bed
41m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

5
Deluxe 2-bed Room
2 Double bed
41m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

5
Family Friendly Suite - 2-Bedroom
1 King bed and 1 Bunk bed
93-102m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.1/10
Good
2,900 reviews
21 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 1 month.
- Cleanliness9.1
- Amenities8.9
- Location9.2
- Service9.1
Average for similar properties in Fusong

Review summary
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Location: The hotel is conveniently located within the Wanda International Resort, offering direct access to the ski center, which is a major highlight for guests.(based on 370 reviews)

Guest User
August 14, 2025
While the room was a bit dated, it was quite spacious. The window offered a beautiful, layered view of forests stretching out. The complimentary hotel perks were definitely worthwhile, and the kids had a blast. Breakfast, however, was very mediocre, with barely anything edible. The resort itself is quite well-established, and overall, the hotel still offers good value for money.
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Guest User
August 13, 2025
The hotel is incredibly convenient, designed like a large park with electric buggies readily available for easy transportation throughout. Our package deal offered fantastic value for a two-night stay and included numerous complimentary activities. Although the breakfast and dinner vouchers were originally only for two adults and one child, our dedicated staff member (No. 8) generously provided us with vouchers for two adults and two children. The housekeeping service was also impeccable! A thoroughly enjoyable experience.
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Yueliang
August 10, 2025
The room was relatively clean, and aside from the bed making me itchy, everything else was fine. However, the room door offered absolutely no soundproofing. We could clearly hear conversations from the hallway, and the sound of the next-door room closing was deafening. My biggest complaint, though, is the hotel's breakfast; it fell far short of a 5-star hotel standard. My child even said the food was spoiled, and despite staying for three days, we only had breakfast once. It was an utterly disappointing experience.
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Guest User
August 2, 2025
The room was clean and spotless, though the facilities felt a little dated. The bedding, however, was top-notch and incredibly comfortable. While the hotel's breakfast didn't quite live up to the standards of five-star hotels in major cities, the local Northeastern stews and meat buns were absolutely delicious and suited our palate perfectly.
There are plenty of activities around; the various complimentary activities, coupled with nearby hiking and trekking options, could easily fill a four-day itinerary. The restaurants within the resort served consistently good food, and we didn't have a single bad meal during our stay.
Here's a ranking of the activities by how much we enjoyed them, from most to least: various sliding activities > water park > forest hiking > pedal boats > hot springs (which were crowded and cramped, feeling more like a public communal bath). We unfortunately missed out on paragliding; otherwise, it would surely have been our number one.
All in all, it's a perfect Northern getaway destination.
Original TextTranslation provided by Google

Guest User
August 2, 2025
The hotel offers a convenient and efficient airport shuttle service. The rooms are spacious and comfortable, well-equipped with 1.35-meter wide beds, making them ideal for families and those traveling with children. The hotel provides a wealth of entertainment facilities, including an indoor pool, a kids' club, and a water park, ensuring children can have endless fun. The staff are warm, attentive, and proactive. Concierge #2, in particular, was outstanding, promptly meeting all our needs. We sincerely hope he will be our concierge again on our next visit. The hotel's breakfast selection is extensive, featuring a mix of Chinese and Western dishes to cater to all tastes.
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Guest User
July 27, 2025
This is by far the worst Sheraton I've ever stayed at. Both the facilities and service completely fail to meet 5-star standards.
The TV was an ancient, small model, seemingly 15 years old. The balcony door was broken. There were no shower slippers. The fruit at the restaurant was all canned, with no fresh options. The first-aid kit in the room lacked antiseptic. And to top it all off, the bedside lamp in the room was purely decorative and didn't even work!
The service was even more appalling. We arrived a bit early, and since our room wasn't ready, we provisionally checked in and went out. However, upon our return, we couldn't simply collect our key cards; we had to join the long queue again with guests who hadn't checked in yet.
At breakfast, for two adults and one child, someone at the door stopped us to question our child's age, as if they were afraid of letting someone over the age limit sneak in. Dinner was equally bad; for three people, they initially only served two bowls of rice, and we had to explicitly ask for the third.
After 10 PM, trying to reach the front desk or room service was a nightmare. We had to call multiple times and wait endlessly for anyone to finally answer. This level of service is truly unacceptable.
Forget comparing it to Sheratons in major cities like Beijing, Shanghai, or Guangzhou; it's several tiers worse than even those in Qingdao, Xiamen, or Dalian!
While Changbai Mountain is beautiful and the Wanda Resort is enjoyable, this Sheraton is a definite no-go for me. I won't be returning, nor will I recommend it to any friends.
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Guest User
July 24, 2025
Having stayed at two different hotels in the Wanda Resort for two consecutive nights – with the Sheraton being almost twice as expensive – I'd like to review my experience based on this comparison.
What stood out positively: The service quality was excellent. The staff – from the front desk and our dedicated 'Steward No. 8' to the service teams at the Chinese restaurant (dinner) and Western breakfast restaurant – all displayed wonderful attitudes, were very prompt in resolving issues, and demonstrated a very high standard of service. The breakfast buffet was also delicious and offered a wide variety of options.
What was disappointing: The location and facilities were major letdowns. The entire resort is quite expansive. For guests without their own cars, getting around relies on the resort's shuttle train. However, the Sheraton's location is a 5-7 minute walk from the train stop, which felt quite remote. Of course, there were shared electric bikes available right outside the hotel, but unfortunately, I don't know how to ride them, which was a bit frustrating.
Moving on to the *in-room* facilities: the room size and orientation were good. However, for the first time ever in a hotel – something I haven't even encountered in a budget guesthouse – the shower water pressure fluctuated wildly, going from strong to weak, and the temperature constantly swung between hot and cold. Furthermore, the overhead rain shower was a mere trickle, like a gentle drizzle, forcing me to give up on using it altogether. The absence of a central overhead light in the room – perhaps a common trend in hotels? – made the lighting quite dim. Is this supposed to create 'ambiance'?
Finally, the toilet paper in the bathroom. It's 2025, and I was genuinely surprised to find a hotel still providing single-ply toilet paper. It's simply unacceptable; being stingy is not the same as being economical.
Original TextTranslation provided by Google

Dr. Lukman Hakim
March 9, 2025
The hotel location, staff and the service is amazing in my opinion.
But the breakfast selections is awful, not many western options. Especially for 5 start Marriott Group.
Maybe it’s a Chinese things as I had similar experience in some other cities.
Services & Amenities
Most popular amenities
Indoor swimming pool
Free
Skiing
Hot Spring
Free
Hiking
Off-site
Executive Lounge
Fitness Room
Free
Parking
Free
Airport shuttle pick-up
Free
Car Rental
4 Restaurants
Café
Taxi booking service
Airport shuttle drop-off
Free
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
Tour/Ticket Service
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage

Indoor swimming pool

Hot Spring

Executive Lounge

Fitness Room

4 Restaurants

Meeting Room

Multi-Function Room

Children's Playground

Kids' Club
4 Restaurants
采悦轩中餐厅
Cuisine: Cantonese, Chinese
Business hours: [Mon - Sun] 11:00-14:00, 17:00-22:00
大堂吧
Business hours: [Mon - Sun] 09:00-23:00
盛宴标帜餐厅
Business hours: [Mon - Sun] 06:30-10:30, 11:00-14:30, 17:30-21:30
名典盛宴
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Pool lounge
No restrictions
Opening times
Business hours
Parking
Parking
Free
Transportation
Taxi booking service
Car Rental
Airport shuttle pick-up
Free
Priority airport pick-up
Additional charge
Airport shuttle drop-off
Free
Priority airport drop-off
Additional charge
Business services
Multi-Function Room
Meeting Room
Postal Service
Fax/Copying Service
Additional charge
Wedding Service
Front desk services
24-Hour Front Desk
Concierge Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Wake-Up Call
Tour/Ticket Service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Kiosk/ Convenience Store
Café
Lobby Bar
Room Service
Public areas
Gift Shop
Public Audio System
Executive Floor
Non-Smoking Floor
Executive Lounge
Elevator
Vending Machine
Barbecue
No Smoking in Public Areas
Picnic Area
Smoking Area
ATM
Health & wellness
Fitness Room
Free
Ski Equipment Rental
Ski Lift
Off-site
Ski Shuttle
Ski Runs
Off-site
Skiing Gear Storage
Ski lodge
Off-site
Ski-in, ski-out resort
Hot Spring
Free
Hiking
Off-site
Skiing
Fitness Session
Activities
Eco Tours
Off-site
Close to Animals
Cleaning services
Clothes Steamer
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Facilities for children
Children's Bathrobe
Children's Slippers
Children's Toys
Children's Playground
Children's Desktop Game/ Jigsaw Puzzle
Kids' Club
Accessibility
Handrails in Hallways
Braille Signage
Handrails in Stairways
Pool Ramp Available
Stair-Free Property Entrance
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese, Asian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
Age | Fee |
---|---|
Children 5 years old and under | Free |
Children 6–12 years old | CNY 94.00 (approx. HK$102.75) per person |
Children 13–17 years old | CNY 188.00 (approx. HK$205.51) per person |
Adult | Buffet:CNY 188.00 (approx. HK$205.51) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2012
- Number of Rooms: 297
Phone:+86-439-6986888
Located in the Changbaishan International Resort, the Sheraton Changbaishan Resort (Changbaishan Wanda Xilaideng Dujia Jiudian) is only a 20-minute drive from Changbaishan Airport.
On offer are various rooms ranging from Deluxe Rooms (limited offer) to Club Suites, all appointed with mini bars, in-room safes and high-speed Internet access to make for a comfortable stay.
The on-site restaurant serves an assortment of delicacies for the Chinese and Western palate. Guests who prefer privacy, can enjoy dining in one of 12 private dining rooms.
This Baishan hotel provides well-appointed meeting rooms and several function halls for banquets, meetings, exhibitions and all kinds of ceremonies.
Guests with free time can enjoy the steamy sauna, a massage in the spa, a workout in the gym or a dip in the pool.
On offer are various rooms ranging from Deluxe Rooms (limited offer) to Club Suites, all appointed with mini bars, in-room safes and high-speed Internet access to make for a comfortable stay.
The on-site restaurant serves an assortment of delicacies for the Chinese and Western palate. Guests who prefer privacy, can enjoy dining in one of 12 private dining rooms.
This Baishan hotel provides well-appointed meeting rooms and several function halls for banquets, meetings, exhibitions and all kinds of ceremonies.
Guests with free time can enjoy the steamy sauna, a massage in the spa, a workout in the gym or a dip in the pool.
Frequently Asked Questions
What are the check-in and check-out times at Sheraton Changbaishan Resort?
The check-in time at Sheraton Changbaishan Resort is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Sheraton Changbaishan Resort?
Does Sheraton Changbaishan Resort have a swimming pool?
Yes, Sheraton Changbaishan Resort has a pool.Does Sheraton Changbaishan Resort have a swimming pool?
Are pets allowed at Sheraton Changbaishan Resort?
Unfortunately, pets are not allowed at Sheraton Changbaishan Resort.Are pets allowed at Sheraton Changbaishan Resort?
Does Sheraton Changbaishan Resort provide breakfast?
Yes, guests at Sheraton Changbaishan Resort can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese, Asian. Does Sheraton Changbaishan Resort provide breakfast?
How much does it cost to stay at Sheraton Changbaishan Resort?
Prices at Sheraton Changbaishan Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Sheraton Changbaishan Resort?
Which airport is closest to Sheraton Changbaishan Resort?
Changbaishan Airport is the closest airport to Sheraton Changbaishan Resort, and it is about 22 mins from hotel by car (17.4 km).Which airport is closest to Sheraton Changbaishan Resort?
What is the cancellation policy for Sheraton Changbaishan Resort?
The cancellation policy for Sheraton Changbaishan Resort varies depending on the type of room and booking conditions.What is the cancellation policy for Sheraton Changbaishan Resort?
About This Property
Nearest Airport | Changbaishan Airport |
---|---|
Distance to Airport | 17.39KM |
Nearest Train Station | Changbaishanxi Railway Station |
Distance to Train Station | 16.07KM |
Average Price From | HKD1945 |
Hotel Star Rating | 5 |