The Reserve - the Leading Hotels of the World - Savoy Signature

We have had the privilege of travelling many times in the past few decades This is our number one best hotel experience weeks prior to our stay we were contacted to make sure that every detail would be addressed My wife is celiac and the many amazing restaurants went above and beyond to accommodate her for breakfast lunch and dinner without mentioning her restrictions Every individual employee from the doorman to the reception housekeeping were absolutely warm and welcoming Not to mention Madeira is an exceptional clean and modern lush beautiful island. We will definitely return thank you so much for the incredible hospitality

Fantastic accommodations from the spacious rooms to the staff attention to detail and service. Numerous little touches - like small bathrobes and slippers for small children and the takeaway treats at breakfast make the stay here very special.

the room and room amenities were beyond 5 star, it was wonderful. the most important thing was the customer service, the connection made was genuine and helped make the stay very pleasant. prior to check in the hotel contacted me with my own personal assist. and everything I needed she made happen with no stress of fuss. it was a wonderful experience. the rest of the visit to Funchal was fantastic the views from my room, the service quality, the food was great. I would highly recommend the Reserve to anyone who enjoys the finer things life has to offer.

The Reserve is one of the nicest/warmest hotels I have stayed. The staff is six stars. Each staff person knows your name, and goes above and beyond with service. Extras include an evening treat each night, different pillow choices, an escort through the airport, and more. Each restaurant we visited, we were warmly greeted with the best table. No question went unanswered (I had many) - staff was helpful with booking tours, hikes, spa, restaurants. Each room has its own deck with a good view. The hotel has many pools and restaurant options, and there are many good options nearby for food. Madeira is wonderful and there is no shortage of sights to see. I will definitely be back! I wouldn’t hesitate to book.

The Reserve in Madeira… what can I say? This place is as close to perfection as it gets. Nestled in one of the most beautiful spots on the island, The Reserve captures the spirit of Madeira like nowhere else. Waking up here is a dream – you’re greeted by the sight of lush mountains rolling down to the endless Atlantic, and at night, you can watch the sun dip below the horizon from the privacy of your own terrace. The views alone are worth the trip. The attention to detail in the rooms is next-level. You can tell someone really thought about what guests would need – and want – right down to the finest touches. Every room manages to feel intimate and luxurious at the same time, and let’s just say the beds are dangerously comfortable. The staff is everything you hope for in a place like this. They go above and beyond to make you feel at home and are ready to make anything happen, from setting up off-the-beaten-path hikes to making sure your glass is never empty. It feels less like service and more like friends who really care. And the food… wow. It’s an experience all on its own. They’ve managed to take traditional Madeiran ingredients and dishes and reinvent them, keeping the authenticity but adding just enough creativity to make every meal memorable. Breakfast especially is the stuff of dreams – fresh, local, and beautifully presented. Add to that the spa, the infinity pool that looks out over the ocean, and the ease with which you can explore the island from here, and it’s clear The Reserve is a place that’s thought of everything. This isn’t just somewhere you visit; it’s somewhere you’ll never want to leave.

This has truly been the best hotel experience we've ever had. If you’re looking for an unforgettable and one-of-a-kind stay, The Reserve is the place to be. It’s more than just a destination; it’s a place you’ll want to return to, again and again. The care and attention from the staff are unmatched—every person we met is not only highly professional but also incredibly warm, kind, and passionate about what they do. It's hard to imagine a place where you'll find such genuine hospitality, where every detail is taken care of with love and dedication. Choosing The Reserve will undoubtedly be one of the best decisions you’ll ever make. When it was time to leave, I found myself with tears in my eyes as I said goodbye to the amazing team. Each and every person there is truly exceptional. I can’t thank them enough for making our stay so special. 🫶