Alpinresort Stubaierhof

The hotel staff are very friendly and courteous from the front desk to the restaurant.

The hotel is large, with many rooms that probably vary greatly in quality. We stayed there for one night as part of our crossing of the Alps. Our room was in the basement, overlooking the car park and - above all - an unobstructed view from the car park into the room. No blinds, just a dark curtain that completely blocked out daylight. When we complained to reception, the receptionist laconically said that we could turn on the light when we were in the room. An unbelievable statement for a 4-star superior hotel. The cuisine is positive. Both the evening menu and the breakfast buffet were first-class, and the service in the restaurant was also nice. A lady in the restaurant, presumably the boss or at least someone in a senior position in hotel management, reconciled us with the hotel and apologized for the unobstructed view into the room from the car park and the neighboring building. Another negative point: when we arrived, our luggage had already been delivered and was on the ground floor of the adjacent building. A young man at the reception walked us there and then to our room, which was quite a distance (and we had walked a lot that day). I would have expected him to take my suitcase from me, a 74-year-old lady...

I always received an extremely friendly welcome at the counter. I received a detailed explanation about the hotel, the many benefits they give to their guests and the like. Upon receipt I was also offered a glass of prosecco, which I always appreciate. I felt very welcome there. The owners always greeted me very friendly and were always very helpful. I stayed in the renovated part of the hotel and can only praise the look and feel of it. Traditional elements were preserved and further modernized. Wonderful to admire the owners' atmospheric childhood photos on the walls in the lobby and bar. The hotel room was not only beautiful and neat, but also surprisingly spacious. I enjoyed a gigantic terrace where I could admire wonderful views of the mountains day and night. The room was thoroughly cleaned every day by the friendly cleaning staff. But what definitely stuck with me is the extremely observant talent of the young chef Daniel in the kitchen. What a gift, what admiration. Every day I have thoroughly enjoyed the refinement that he manages to conjure up in the flavor palette. Breakfast, lunch, dinner, everything was offered to high quality, sustainable, local and fresh. You can taste that! I always went with high expectations, my taste buds were cheerfully surprised every day. While during dinner a live musician managed to move me so much, and meanwhile the service of the waiters always exceeded my expectations. This hotel more than pleasantly surprised me. I'm really looking forward to my next visit here.