Hakataeki Chuogai 4-23, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0012, JapanView Hotel Details
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Oriental Hotel Fukuoka Hakata Station Guest Reviews
4.5/5
Great
1093 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(1093)
Positive reviews(1068)
Reviews with photos/video(340)
Delicious breakfast(269)
Easy to get around(155)
Convenient for shopping(81)
Small room size(68)
Delicious buffet(27)
Perfect for kids(19)
Close to airport(17)
Luggage delivery service(13)
Negative reviews(25)
Anonymous User
Moderate Twin Room
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Fantastic hotel near to JR hakata station, subway station, eateries, shops, shops and more shops...
There was a Christmas market at JR hakata station. We were there every night during our stay in hakata.
Great service from hotel frontdesk staff. The room was clean and comfortable.
My first choice for a return trip to Hakata.
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your compliment. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Guest User
Standard Double Room
Stayed in Nov 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Dec 10, 2024
The hotel is a good choice to stay in Fukuoka. Nice breakfast (with fresh fruits), clean room and various amenities. It is also convenient for you to take subway or JR.
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comment and very high rate of our hotel.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Elaine Cheuk Ning
Moderate Twin Room
Stayed in Oct 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Dec 24, 2024
PERECT location, literally a tunnel from the metro station to the hotel (best you ask the hotel which exit it is so you can avoid going up the ground floor). It was such a treat, like it's your secret tunnel. Love that it has a gym, and the free sake and Photo Booth was fun! V clean room, better you pay a bit more for the slightly bigger double room.
Response from Property: Dear Elaine,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post.Your comments were very encouraging for us.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Guest User
Deluxe Triple Room
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Dec 16, 2024
Excellent location and friendly staff. The fitness facilities are well maintained
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post.Your comments were very encouraging for us.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Guest User
Standard Double Room
Stayed in Oct 2024
Family
18 review
5.0/5
Outstanding
Posted on Nov 22, 2024
We stayed here for two nights in the beginning of our trip to Japan and for one night at the end of our trip. The hotel allowed us to store a lot of luggages at the hotel when we travelled elsewhere. The staff is very service minded and my daughter even got gifts at check in. The rooms were very clean.We also got a room upgrade for our last night. The location is as good as it can be with its own subway entrance.
The breakfast is delicious. However, Please note that unusually for Japan five year olds have to pay for breakfast (1650 JPY).
Overall we had a great stay and I highly recommend this hotel. If I return to Fukuoka I will stay here.
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post.Your comments were very encouraging for us.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Anonymous User
Moderate Triple Room
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 21, 2024
Good location. But room size is a bit tight for my family of four.
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comment and very high rate of our hotel.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Bee Eng
Moderate Twin Room
Stayed in Aug 2024
Couples
1 review
4.7/5
Amazing
Posted on Sep 27, 2024
The location of this hotel is just outside Hakata Station. Fukuoka Airport is 2 stations away. Meeting point for Klook tours is also here. Location couldn’t be better 👍
Our Twin Room is a comfortable size, we can open 2 24” luggage bag and have space to walk. There is also a seat and a small table.
Free coffee snd sake is provided at lobby after 3pm and free soba after 9pm.
Cleanliness can be better - I saw dirt and packaging plastic in the room when I checked in.
Response from Property: Dear Mr./ Mrs. Bee Eng,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post and high rate of our hotel.However, we apologize for poorly cleaned.We will reconsider education of cleaning staff and to improve it.We will make our best effort that the guests can spend the time comfortably.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Guest User
Superior Triple Room
Stayed in Jul 2024
Family
20 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Super convenient, just next to 博多站筑紫口出口。 with welcome coffee, sake for adults, snack for kids, also free photography. The kids is happy.
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post and high rate of our hotel.Your comments were very encouraging for us.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Guest User
Twin Room With Balcony
Stayed in Jun 2024
Family
12 review
4.7/5
Amazing
Posted on Aug 1, 2024
Took my son to his first out of country trip. My son just turned one year old. The hotel location was super convenient, literally 5 mins walk from the train station and got a convenient store right downstairs. The room itself was fairly big able to fit a baby crib (provided by the hotel) inside the room. We even got a private balcony for a afternoon beer with my wife. Overall, it was a wonderful experience. Forgot to mention, the bathtub is pretty big too.
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post and high rate of our hotel.Your comments were very encouraging for us.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Kelvin Tsui (KT)
Standard Double Room
Stayed in Jun 2024
Couples
2 review
4.2/5
Very Good
Posted on Aug 4, 2024
It’s Very near Hakata station, it’s very high CP TO Rental stay here. Especially very suitable for family stay here.
Response from Property: Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.We are very happy that you chose our hotel out of many hotels.We hope that you will choose our hotel the next time you come to Hakata.All of our staff are looking forward to seeing you again.ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
cytklthong
Standard Double Room
Stayed in May 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jun 18, 2024
A very good location and convenience hotel which is nearby Hakata station with shopping centre, food shops and souvenirs shops. The hotel staffs are kind and helpful. Provided luggage storage and welcome photo taking, foods n drinks. I am glad and happy to stay here and definitely will come back.
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your compliment. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Kristine Tan K
Moderate Triple Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 6, 2024
We arrived early and was delighted to know that there's early check in or late check out perks to choose for joining as their first time member. The location is wonderful and we will be back again!
Response from Property: Dear Mrs. Tan,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comments and very nice words.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
To Eat and To Travel
Standard Double Room
Stayed in Apr 2024
Family
13 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Room is clean, not huge but sufficient size. Great service, as I forgot my toiletry bag in Tokyo before arriving in Fukuoka and the front desk lady was able to call the Tokyo hotel and have them locate and secure the bag for me to pick up later. Offers welcome soba (21:00-23:00) and welcome drink (15:00-23:00). Also has a a Photo Booth to take welcome photos (picture quality is not great so more for fun) and a Gacha machine to dispense welcome gifts for kids. The lobby area has a huge long desk with many seatings, as well as a nice little library.
Response from Property: Dear Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post and kind words.Your comments were very encouraging for us.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Guest User
Moderate Triple Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on May 26, 2024
The greatest location in Fukuoka!
The best breakfast buffet!
I really enjoyed staying in this hotel. I would definitely choose this hotel next trip!
Response from Property: Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.Words of praise from customers are the greatest motivation for our staff.We hope that our customers will be able to enjoy their stay even more comfortably in the future.Each and every staff member will do their best with sincerity.We hope that you will choose our hotel when you come to Hakata.All of our staff are looking forward to seeing you again.ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Rckh
Standard Double Room
Stayed in May 2024
Family
20 review
4.2/5
Very Good
Posted on Jun 17, 2024
Nice and comfortable bed
But the room is small
Basic
Very convenient though
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post.However, we apologize for the inconvenience in your room.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager