Top 5-Star Hotels in Fujikawaguchiko

Only managed to book 1 out of 2 nights of our stay in the Superior Room and had to book the 2nd night via Japanican (standard room). Both rooms were amazing in terms of size. Superior room’s amenities and furnishings, bathtub etc are more luxurious in comparison but Standard Room is really good enough when you enter to a full view of Mt Fuji at the windows. My view fm the Standard Room was much better compared to the Superior though. Only con at the Standard Room is probably the inability to go out to a balcony to take photos and had to deal with reflections. Hospitality at the front desk was largely good, except a harsh-sounding man whom attended to our bus pickup call request and another night-duty man who can’t speak English and only repeatedly uttered “sorry” and “nonono” when I called to ask for a pillow they missed out. Special mention and thanks to 2 ladies whom attended to us: 1. “AHN” or “ANH” who helped us with check-in to the room, and continued to serve us with helpful suggestions and the sincerest greetings whenever we bump into her in the ryokan. 2. We didn’t get her name. The lady who served us for dinners (16 & 17 Dec) and breakfast (17 Dec) at Room 桃の二. Really patient and tried her best to communicate with us in English for all our requests and questions about the food. For non-adventurous-foodies like us, the provided breakfasts and dinners are a great experience and an eye-opener, but also wasteful on the other hand as we ended up with much things we don’t eat (even after I’ve put in a string of dietary requests prior to check-in). Perhaps having a room-only option for booking would be good.

We are staying in F cabin cos there are 3 of us. Staff and service are great. Best glamping experience (we had Dutch oven dinner). I am lucky to see a glimpse of mt. Fuji from our room. Overall experience is lovely but not for the price I paid. Breakfast box is a must have.

Service is Impeccable, excellent. Really appreciated the hospitality of offer a dessert and beautiful wordings for celebrating me & my wife’s 14th Wedding Anniversary. Unforgettable Dining experience. Our room is facing FUJI mountain and we are so lucky that we can see it in the cloudy day. All facilities are good, we will definitely stay this hotel again and we will highly recomend to our friends & family to stay if they go to FUJI. To all staffs, you all doing an excellent job and keep going. We will see you soon in the future.

For more general details about Fufu Kawaguchiko, please read my review from October 2020... We decided at the last minute to pay a visit to the Fuji Five Lakes area because the weather forecast called for a clear day (and hopefully a clear view of Mt. Fuji.) Thankfully, one room was available, and it was the exact same room as the one we stayed at the first time (Fufu Luxury Premium Suite, Room #408.) It's a top-floor corner suite with a separate bedroom/living room along with an expansive balcony and a free-flowing, open-air Onsen (natural hot springs) bath. As rooms go, it's pure bliss. Modern, tastefully furnished and decorated, bright and airy, and has all of the amenities and features one would expect when staying at a relatively new high-end property. We still feel that Fufu doesn't make the best use of its space - it's a bit busy, and consequently seems a bit less spacious than its specifications suggest (it's officially 136 square meters, although someone we can't help but feel that they're counting the balcony space as part of the overall room size.) It's really less of a ryokan and more of a hotel with ryokan-style elements. Shoes don't need to come off (although you're advised to do so in the guest rooms), they provide ”Samue” (sort of spa pajama/style) outfits rather than the traditional (and albeit more pretty but less comfortable) Yukatas, but still retain some of the common ryokan charms (and a few drawbacks.) The staff are relatively young, hip and ”pretty”, and more casually friendly than the typical traditional ryokan, which is good or bad, depending on your perspective. We enjoyed the high-energy vibe of the place, although we also do enjoy the finesse and quaintness that top traditional ryokans exhibit as well (Asaba is a perfect example of this.) The clientele are also more youthful than most other properties that we've stayed at - this is where the young, wealthy and beautiful go to see and be seen, that's for sure. Again, not necessarily a bad thing, but just a FYI. Not much has changed from our last stay, although I will say that we enjoyed the food offering a bit more this time. We learned that they brought in a new head chef, and while it's not a night-and-day difference, we did notice a quality and creative improvement from last time. A few specialty dishes were once again served, including a unique cheese gratin with Natto (fermented soybeans that is slimy and has a pungent odor) for breakfast - we enjoyed the dish, but not sure how many Westerners can handle Natto, which is a very acquired taste. While we wish there was an option to have meals served in one's own room, we do think that Fufu needs to have more ”ko****su” private dining rooms in the restaurant. They only have a handful of them, and priority goes to large groups or families with small children. When we go to a high-end ryokan, we prefer not to dine in an open, restaurant-style environment. We requested a Ko****su in advance, and were only told we wo

I am really struggling with this review but decided to give a 2 star review as I took Price into consideration for this. The ryokan is highly rated on here which might be down to different experiences or different expectations. So let me get into why I was not impressed: I know Japan very well, come here multiple times a year for work and some extra time and even lived here a few years ago. I have stayed in multiple Ryokans with lovely Onsens all over the country and usually prefer the more traditional buildings and atmospheres. In the mouth Fuji Region this seemed to be one of very few that meets that criteria. However during our stay, I found that none of the usual Japanese „omotenashi“ really apply here. This ryokan had zero Japanese guests and catered exclusively to foreign tourists. The rooms are nice but certainly not great- especially considering the price. No public onsen just a shallow marble tub outside each room which heavily lacks atmosphere or Beauty. The hotel misses elements of nature and relaxation throughout- which usually is staple of a nice traditional ryokan. Then the staff- the non-Japanese staff actually tries very hard but they are clearly not aware of some of the customs at traditional places. The Japanese stuff might have been the coldest staff I have ever experienced in Japan. As I speak Japanese, I usually manage to get into a nice conversation with staff at such ryokans - at this one, that was not at all possible. They wouldn’t even speak Japanese with me. The breakfast service was fine but felt really rushed and service was cold. Dinner was an absolute nightmare - no accommodation was made for a serious allergy. Actually there was no concern whatsoever- we even identified the ingredient in a dish that the waiter said was ok… and when we pointed it out he just said „please don’t eat then“. Usually staff in Japan bends over backwards to make sure all is fine with your meal. Also- the 24,000 yen/person kaiserlich dinner was served at such a speed that we had at times three courses in front of us. Flexibility is definitely also not a word in their vocabulary - no changes can be made to anything - but that would be ok if the staff was just overall trying a bit harder. Food quality was good but again not better than at similar places for half the price. Overall the ryokan lacks a loving touch and I can only assume that it is badly managed as the staff is clearly unmotivated. You can definitely do much better in Japan and a big lesson for me is to always look out for reviews from locals as they know best what the standard for such a place should be. As someone who loves japan and has close ties to the country through work and friends, I am always happy to see positive reviews about the Japanese hospitality and service - however o encourage everyone who rated their stay highly here to try some other great ryokans in Japan to find out for yourselves how much better it can get.

I stayed at the Kogetsu for 2 nights in May and it was an unforgettable experience. Every detail was beautiful and thoughtful. I booked rather late and was not able to book the same room, so the first night I stayed in a Standard Western Style twin w open-air bath; and the second night in a Standard Japanese Modern w open-air bath (Triple). Both were on the 3rd (of 5) floors and both had stunning views of Mt Fuji. Both incorporated both Japanese and Western style. The first room had wood floors throughout and half-shoji screen doors so you could separate the bedroom and dining areas. It also had a small walk-in closet. The outdoor onsen was quite large (could easily fit 4 adults) and the patio was wider than in the Triple room. I posted pics of the Standard Western Style Twin and will post the pics of the Triple separately. In contrast the Triple room was larger and there was a gorgeous daybed (which becomes the 3rd bed) with windows on either side overlooking Mt Fuji. The onsen was a bit smaller (could easily fit 2 adults). The bedroom was carpeted, dining area had tatami-style mats, and hallway had wood floors. There was a wardrobe rather than walk-in closet in this room. Both rooms had a wet area for washing up before the onsen, a separate powder room, and separate toilet room. Honestly, you can’t go wrong - both rooms were gorgeous. I felt lucky to be here. One thing to note is that there is a boat launch beside the ryokan, so my open-air onsen on 3rd floor was not super private (there’s a screen to pull down if you want privacy, but it obscures the view). The 4th/5th floors would have more feeling of privacy. The kaiseki meals were beautifully displayed and delicious. The 2 nights’ menus were different but followed a similar (but not identical) format: 1) Aperitif, 2) Seasonal appetizers, 3) Soup, 4) Sashimi, 5) Main course (hot), 6) Steamed fish, 7) Grilled fish, 8) Palette cleanser, 9) simmered dish, 10) rice dish, and 11) dessert. My nakai, Fumiko-san, was lovely - friendly, helpful and knowledgeable. Breakfast was also included - it was half- buffet, with an elegant bento box with appetizers and tamago. It also included delicious tempura, made to order and delivered to your table. The hotel has a happy hour from 2:30-6:30 where a limited selection of tea, coffee, nonalcoholic drinks, beer and wine are free. You can enjoy them on the gorgeous terrace overlooking Mt Fuji with your feet soaking in the footpath (just not in your room). Lastly there are shuttles every morning to Kawaguchiko Station or any of the tourist sights on the way, and the hotel will send a shuttle to pick you up when you are ready to come back. The location of this ryokan could not be better - close to some great museums and on the North shore of the lake, which has the best views (and away from the touristy South shore).

Konansou was one of our highlights on our recent trip to Japan. My husband and I, along w our couple friends, stayed for two nights. The staff was so warm and friendly, especially Shirai at the front desk. She was incredibly patient and helpful as we figured out our bus/train tickets. They have a shuttle service to and from Kawaguchiko station, which made getting around in the rain and with bags really easy. (Tip: there is a pay phone at the station if you need to call them when you get in— there are instructions and the numbers of local hotels posted) The food was amazing! Ikeda was our server for our in room dinners, and he was kind and knowledgeable in all the different dishes and how to eat them. I was blown away by the attention to detail and variety of food. It was beautiful. It was our anniversary and we received a special gift— thank you!! Breakfast was a buffet and had a huge selection! It can get busy but there is a lot of seating. Our room was huge and had a beautiful view of the lake and its own private onsen. We enjoyed the quiet and location, which was easy to walk to. The public onsen had so many amenities and was spacious too— not sure if I was lucky, but I was the only one there! We also got to do karaoke, play table tennis, and did our laundry. There was also a rooftop foot spa, where got views of Mt Fuji! Everything you need is here!

I stayed in a room with a hot spring bath on the Mt. Fuji side of the East Building. Blessed with the weather, I took a long view of Mt. Fuji from the evening to the next morning and soaked in the hot springs many times. (Laughs) The quality of the Kawaguchiko Onsen at this hotel is a neutral calcium, sodium-sulphate, and chlorine-based disinfection is heated and circulated, including a large communal bath and a private room bath. It is not a source hanging, but it is well managed including the spring temperature. It warmed up well. It seems to be a room meal, but I stayed at 々 at the end of the year 12/29 night, probably because there were many guests, in the dining room on the 7th floor, dinner was a course kaiseki dish, breakfast was a buffet. The beef stew that I expected was also served on the course because the amount was small, but it felt like a taste. Each was carefully cooked in a small amount, and the quality and quantity were satisfactory. I stayed until 11:00 in the morning, and I took a bath 5 times in another 々 large communal bath once, 3 times in the room bath. In addition, the large communal bath has a waterfall and an open-air rock bath in the foreground, and a large cypress bath in the back. I think the impression will change depending on the way Mt. Fuji looks, but I was lucky 々. Since it is the year-end and New Year holidays, the high accommodation fee is natural, but it was a satisfying content for the room, meal, bath, service, and environment that matched it.

Very good hotel, staying in the forest

We stayed in the hotel for two nights and had already informed the receptionist when we checked in that two friends would come visit on the next day where they stayed in another hotel closer to FujiQ. When our friends came, one of their staff blocked our way and accusing us that we had more people staying than we booked in an unfriendly, rude and arrogant manner as if he was a cop and caught us did something bad. We explained to him in both English and Japanese translation that our friends were just here visiting. We showed him their other hotel booking confirmation but he said no guests were allowed to come visit in any hotel and this is their some Japan hotels authority’s rule! We asked him proof of such rules which of course there isn’t any. No proper apologies and poor attitude remains from that staff. Very bad experience with the staff here. Other than that, the hotel property and facilities were great.