Haostay Reviews

The hotel offers excellent service with very patient and attentive staff. The breakfast is delicious, and the surroundings are beautiful. And one more thing to mention is: I would like to sincerely apologize for missing the scheduled check-in time. Due to unforeseen circumstances, I was delayed, and unfortunately, the hotel staff had to wait for me for two hours. I deeply regret any inconvenience caused and appreciate the staff’s patience and understanding in accommodating my late arrival.

Convenient location , clean rooms , nice breakfast , great roof view to see Mount Fuji ! Spacious room . Has bicycle rental in hotel . Free face mask, bath salts , lotion etc .

This hotel is awesome with the Mount fuji view and the room is very big and it seems like we are living in traditional Japanese style house. Highly recommend!

Simple but excellent stay at Kawaguchiko area. Rooms are clean and tidy. It seems like most staff are *********. They are friendly. No daily housekeeping but they do give you new towels and amenities as needed. Breakfast is simple but keeps you full. You can also view Fuji-san from the rooftop or book a view room. Would recommend if you need a place to sleep at an affordable price.

The room was really huge and had a tatami mat area for sitting. It was very nice to rest at tatami area. I could see Mt Fuji in the morning from my room as well as from the hotel rooftop. The hotel also rents out bicycles to explore around the lake. Receptionist is able to converse in English and Mandarin, and was very kind during checking in and out. There was free dorayaki as well as free amenities by the counter. The breakfast is okay but it gave me energy to go around Kawaguchiko for the day! I recommend everyone to stay here for a good view of Fuji. Other than weather conditions, there are no other factors that would block the magnificent view.

The rooms were clean, cozy, and comfortable. The staff was very friendly and always helpful. The location is perfect, close to main attractions and public transport. The breakfast was tasty with plenty of choices. Overall, I highly recommend this hotel.

Nice place

Good hotel for family. Breakfast is so so but good enough. Staff from reception & restaurant also very helpful.

it’s a 16 - 20 mins walk from Kawaguchiko Stn, it’s easy to navigate, but you’ll have to walk on the road for some portion of the route. you can also take the Kawaguchiko Sightseeing Bus (Red Line) and alight at Oji stop and walk about 5-10 mins. generally ok if you’re alone or with your partner, but if you have kids and/elderly in your group, then maybe ask if you can have the hotel pick you up. we got the room with mount fuji view, and it was really v nice! had view of mount fuji for 2 days, and on the day we left it was covered by the clouds. YOU CAN REALLY SEE MOUNT FUJI!! (this was important to me because i really wanted a room where i can wake up with a mount fuji view). and for the view, this price is very worth it! hotel staff can speak mandarin, so if this helps, it’ll be good! they can converse well in english too so no worries about misunderstandings. it’s a no frill hotel stay, and i would recommend to others if they can’t get other hotels. room was huge as well, super clean (though they adopt the eco-friendly service — cleaning room only on 4th day). i will stay again when i come with my family.

Haostay was very good for the price. Even though it’s a little far from the station, overall the room was clean, with laundry machines and vending machines available. best part was the rooftop from which to view Mt Fuji and the hearty breakfast provided. Highly recommended!

Amazing large rooms with great views of Mt Fuji. The staff are very kind and thoughtful. Thank you!

It was new and clean. Elevator accessible to all floors and MtFuji view if lucky. About 1.2km walk once red line bus ended around 1745hrs from Kawaguchi stn.

Great place to stay with family or couple. Miunt Fuji background at the rooftop. Also can hang out on rooftop for meals. Carpark plentiful. Very unique. Near mosque and halal restaurant.

nice breakfast and scenery from hotel rooftop but it is abit far from lake kawaguchiko and other attactions