Chateraise Hotel Isawa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Fuefuki

Chateraise Hotel Isawa

348-1 Isawacho Matsumoto, Fuefuki City, Yamanashi Prefecture 406-0021, Japan
Show on Map
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, you'll be grateful for the on-site complimentary parking at ryokan.The ryokan offers reception assistance, including luggage storage, to ensure guest satisfaction.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire ryokan. Smoking is permitted solely in the specified smoking zones allocated by ryokan. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the ryokan come fitted with blackout curtains for a more pleasant stay.Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy.Rest assured, quenching your thirst is not a concern with a refrigerator available in select accommodations.Understanding the significance of bathroom facilities in enhancing visitor contentment, ryokan offers a hair dryer and towels within a few chosen chambers. Various excellent meal offerings at ryokan ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing karaoke rooms for enjoyable in-house evening entertainment. Throughout the day and night, guests can enjoy light refreshments with the ryokan offering vending machines.Show More
We Price Match
hotel overview picture
Amenities
Tennis Court
KTV
Table Tennis Room
Wi-Fi in Public Areas
Restaurant
ParkingFree
Hot Spring
Luggage Storage
All Amenities
Property Description
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, you'll be grateful for the on-site complimentary parking at ryokan.The ryokan offers reception assistance, including luggage storage, to ensure guest satisfaction.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire ryokan. Smoking is permitted solely in the specified smoking zones allocated by ryokan. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the ryokan come fitted with blackout curtains for a more pleasant stay.Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy.Rest assured, quenching your thirst is not a concern with a refrigerator available in select accommodations.Understanding the significance of bathroom facilities in enhancing visitor contentment, ryokan offers a hair dryer and towels within a few chosen chambers. Various excellent meal offerings at ryokan ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing karaoke rooms for enjoyable in-house evening entertainment. Throughout the day and night, guests can enjoy light refreshments with the ryokan offering vending machines.
Show More
3.7/5
Cleanliness3.8
Amenities3.6
Location3.8
Service3.8
All 6 Reviews
Surroundings
Train: JR Isawa-Onsen Station
(530m)
Train: JR Kasugaicho Station
(3.7 km)
View on Map

Rooms

Guest Reviews

Services & Amenities

Policies

Semi Western-Style Room
2

Semi Western-Style Room

Non-smoking
Room Details
Check Availability
Standard Twin Room-Non-Smoking
1

Standard Twin Room-Non-Smoking

Non-smoking
Stair-free main entrance
Room Details
Check Availability
Japanese-Style Room
4

Japanese-Style Room

Non-smoking
Refrigerator
TV
Wi-Fi in room
Tea bags
Room Details
Check Availability
Standard Triple Room
1

Standard Triple Room

Non-smoking
Room Details
Check Availability
Standard Single Room
1

Standard Single Room

1 Single bed
Has window
Non-smoking
Room Details
Check Availability
Guest Room
1

Guest Room

Non-smoking
Room Details
Check Availability
Hide Room Types

Guest Reviews

3.7/5
6 reviews
Verified Reviews
  • Cleanliness3.8
  • Amenities3.6
  • Location3.8
  • Service3.8
Average for similar properties in Fuefuki

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. DKK 8.52). Trip Coins can be used to save instantly on room rates.

Most Mentioned
AI Summary
Guests praise the clean rooms, onsen, and spacious environment. They appreciate the attentive and friendly staff, particularly at the teppanyaki restaurant.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 17, 2025
素泊まりで利用しました。 ウェルカムサービスがシャトレーゼのケーキ 10種類くらいの中から選べたり、シャトレーゼの店舗でお馴染みのアイスが無料で提供されていて、さすが シャトレーゼ!と楽しくなりました。お部屋もゆったりしていて寛げました。
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 24, 2024
You can get cake and a drink when you check in between 15:00 and 17:00. In addition to Nishikigoi, there are also a mother and baby spot-bill ducks in the pond in the courtyard. You can feed the carp and ducks (110 yen tax included). The only amenities in the guest rooms are bath towels, bathroom towels, and toothbrushes. You can get hairbrushes, shower caps, razors, cotton pads, and cotton swabs at the front desk. You can eat as much Chateraise ice cream as you want (although the variety is limited). It seems that many people stay at the hotel by collecting Chateraise points and getting free accommodation vouchers.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 17, 2024
We stayed in a room that allows dogs (a Japanese-style room with two beds). There is an entrance at the back of the hotel for those with dogs, and they can enter with their dogs on a leash. There seem to be about six rooms on the first floor. The fee for bringing a pet is 2,500 yen. That's pretty normal. The only dog ​​supplies are a toilet, a sheet, and a roller. It's OK compared to places with nothing, but since they made a room just for dogs, I think they could have thought up a little more service. The building and rooms are old, but there were no major issues with cleaning, and the bathroom seemed to have been renovated and was clean. There were two room keys. The hot spring was a little warm and comfortable. The meal was a kaiseki meal using local ingredients. It was tasty, the volume was just right, and above all, the price of alcohol was cheap. Most were 500 to 600 yen. I thought this was a bargain that you won't find anywhere else. There was also a comprehensive welcome service. There was all-you-can-drink wine and Chateraise cake. I personally like Chateraise sweets, so this was a nice service.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 15, 2023
Currently, this inn has been reborn as Chateraise Hotel Isawa. The facilities are a little old, but they are clean and the service is very good. 1. Welcome cake service is available If you check in before 5pm, you will be given a welcome cake service. When I visited, there was a wide variety of cakes to choose from. You can also have coffee and other drinks with your cake. 2. All-you-can-eat ice cream service From check-in until 10pm, you can eat as much Chateraise ice cream as you want. They have the same chocolate Bucky that is normally sold in stores. You can also purchase Chateraise products as souvenirs. The outlet Baumkuchen was 800 yen. Most of the staff are very friendly and will greet you if you meet them in the hallway. There was a wide variety at the breakfast buffet. It's close to Isawa Station, so I think I'd like to use it again. The only negative point is that there is no auto-lock. That was a bit inconvenient.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 7, 2023
It was acquired by Chateraise and became Chateraise Hotel Isawa. The prices are in the same price range as hot spring inns and hotels that have existed for a long time, but I think the contents are at the same level as the old Kanpo Inn (I have never stayed there). There are free all-you-can-eat popsicles and welcome cakes, which may be good for families with children, but the public bath, open-air bath, and garden do not seem to have been renovated or refurbished, making them a bit different from other inns. It was much lower than the public bath, open-air bath, and garden, and I wondered if this was the Chateraise Hotel. The kaiseki meal, made with ingredients from Yamanashi, was very satisfying.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 4, 2023
幼少期から、かんぽの宿へよく行っていました。 かんぽの宿が無くなると聞き、母をどこかへ連れて行こうと... 母にどこへ行きたいかと聞くと、石和でした。 私自身は幼い頃のため記憶があまりありませんでしたが、母は記憶を思い返すように喜んでいました。 道の案内など丁寧にご対応して頂き、感謝申し上げます。 『かんぽの宿』が無くなるのは寂しいですが... 最後に親孝行ができ、良かったです。 ありがとうございました(^ ^)
Translate

Services & Amenities

Table Tennis Room
Restaurant
Hot Spring
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Front Desk Services
Health & Wellness
Activities
Public Areas
Accessibility

Property Policies

Check-in and Check-out Times
Check-in: 15:00–19:30
Check-out: 07:00–10:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
TypeWestern, Japanese
StyleBuffet
Opening hours[Mon - Sun] 07:00-09:00 Open
AgeFee
Children 17 years old and under
JPY 2,200 (approx. DKK 104.45) per person
Adult
Buffet:JPY 2,200 (approx. DKK 104.45) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Paying at the Hotel

Property Description

  • Number of Rooms: 54
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, you'll be grateful for the on-site complimentary parking at ryokan.The ryokan offers reception assistance, including luggage storage, to ensure guest satisfaction.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire ryokan. Smoking is permitted solely in the specified smoking zones allocated by ryokan. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the ryokan come fitted with blackout curtains for a more pleasant stay.Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy.Rest assured, quenching your thirst is not a concern with a refrigerator available in select accommodations.Understanding the significance of bathroom facilities in enhancing visitor contentment, ryokan offers a hair dryer and towels within a few chosen chambers. Various excellent meal offerings at ryokan ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing karaoke rooms for enjoyable in-house evening entertainment. Throughout the day and night, guests can enjoy light refreshments with the ryokan offering vending machines.

Frequently Asked Questions

What are the check-in and check-out times at Chateraise Hotel Isawa?

The check-in time at Chateraise Hotel Isawa is 15:00-19:30 and the check-out time is 10:00.

Are pets allowed at Chateraise Hotel Isawa?

Unfortunately, pets are not allowed at Chateraise Hotel Isawa.

Does Chateraise Hotel Isawa provide breakfast?

Yes, guests at Chateraise Hotel Isawa can enjoy breakfast during their stay. Breakfast option(s): Western, Japanese.

How much does it cost to stay at Chateraise Hotel Isawa?

Prices at Chateraise Hotel Isawa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for Chateraise Hotel Isawa?

The cancellation policy for Chateraise Hotel Isawa varies depending on the type of room and booking conditions.

About This Property

Nearest Train StationJR Isawa-Onsen Station
Distance to Train Station0.53KM
Average Price FromDKK2628
Hotel Star Rating3