Meitei No Yado Hotel Koshien

有不同的室內溫泉，很大，環境很舒適 & 漂亮！膳食也不錯👍🏻 我們自駕 由富士山去，大概 半小時車程，途中路過 本地農產品店，買了不少 葡萄 🍇&peach 產品😃

The private open-air bath, bedrock bath, and sauna are included in the basic fee, and I think the facilities are excellent. However, the customer service was very disappointing, perhaps because the staff were not properly trained. There were errors and missed information checks, a lack of attention to detail, and a lack of understanding of the system. It's very disappointing. There were so many poor aspects that I felt embarrassed to even tell the staff there directly. I'm considering it for next time, but I hope they will make improvements.

After checking in, I asked the woman at the front desk if I wanted water, but she told me to buy it from a vending machine outside the premises as there were no vending machines or shops. (This was the first time I was told there was no water in a hotel.) I went to a convenience store in the distance and bought some water, but since there wasn't a cup in the room, I got a paper cup from the lobby and went back to my room. Afterwards, in the lobby, a woman who appeared to be the landlady told other guests that there were so many paper cups just a while ago, but someone just took them all away, and now there aren't that many.What is the use of having so many paper cups? "I guess so," he said in a mocking tone. As expected, I couldn't keep quiet, so I asked for a glass to drink water from, and explained that it wasn't a sloppy drink, but that it was about 4 cups for the two of us. The extremely rude landlady goes out of her way to talk bad about a guest to another guest in the lobby without considering the possibility that she might be nearby (and treated her like a paper cup thief). This is the first time I've had such an unpleasant experience.