NOMI ANMD

The hotel is located on the easternmost side of Dayushan Island. The scenery is great, the hotel facilities are very new, and the design is very beautiful, suitable for the aesthetics of young people. The three dogs in the store are very handsome, and the hh staff who like to beg people for food are all young and provide enthusiastic service. The hotel can provide a special car pick-up/drop-off service, and you have to pay for the remaining trip yourself. The hotel is far away from the pier and the town. It takes twenty or thirty minutes to drive. The taxi fare on the island is quite expensive... so we almost always eat in the hotel. There is a bathtub in the room, a kettle, a hair dryer and other supplies that are very good-looking. A little dissatisfied is that there are no hooks in the room and there is no place to hang clothes.

The seaside B&B is really beautiful. I saw a not particularly perfect sunrise. The color scheme of the entire Amman Island is beautiful. The housekeeper responded in a timely manner. However, no one is perfect and there are always missing things, but they were all solved. One pick-up/drop-off service is included. From The B&B is also close to the Tianhu Scenic Area. There are Mawei Island military ruins nearby. When we got to the room, the air conditioner was already turned on. It was very cool when we entered the room. It was very considerate. The only drawback was that there were bugs and the light from the curtains affected sleep. It is recommended to add Put on curtains with better light-blocking properties. During the day, the sun shines in and heats up the room. I stayed in Building 3, 101. There is a small yard with a mountain behind and old scalpers on the mountain. At night, the lights from the swimming pool in front of me shine directly, which affects my sleep. I hope It can be improved. Food on the island is very expensive. It is far from the pier. The water in the public pool on the island is not clean.

The experience of staying at Yushan NOMI Amman Island Hotel was extremely bad! Destination Yushan Island. With anticipation, I searched for accommodation recommendations on the island on Xiaohongshu. The entire browsing interface was occupied by Yushan·NOMI Amman Island Hotel. I saw many photos taken by bloggers and was indeed deeply attracted by the architectural style and scenery of the hotel. Lived. After comparing various booking apps, I thought that this hotel is considered a specialty hotel on the island and it is newly opened. It is at the stage where it needs to build a good reputation, so it should not be too bad. But we didn't expect that just one night's stay would disappoint us. I sorted out the whole process and found out what happened that made us break through our defenses time and time again. It also gave friends who were planning to go to Yushan Island some real feelings that they could refer to: First, after booking the hotel, I didn’t receive any contact because I was worried. After arriving on the island, transportation was inconvenient, so I took the initiative to call for consultation and asked to add WeChat to facilitate contact. However, until we checked out and returned, my two friend applications were not approved. Later, my friend added me in person. On the day we arrived, due to the typhoon weather, our original plan to travel around the island was canceled. We had to go to the hotel first. When we arrived, the front desk staff had a cold attitude, but it did not affect our mood too much. My friend and I were observing the surrounding scenery and hotel buildings, and we felt that it was still... It's pretty good. It's a pity that the weather is bad. I plan to come back next time when the weather is nice. We checked in from around 10 a.m. to around 13 p.m. and sat in the restaurant the entire time. During this period, there was no humane care, even a glass of hot water. Because the weather was bad, we lay down for a while after checking in and washed up early. However, halfway through the second person's shower, there was no hot water! Because it is not a circulatory system, luckily it is not winter, otherwise it would be ridiculous to catch a cold while freezing. I just feel strange. It’s obvious that a lot of money and thought went into the decoration of the hotel. The toilet, curtains, and access control system are all smart. Why is the hot water supply system so broken? It can shed skin when it’s hot... I’ve been running around all night. I wanted to have a good sleep, but it turned out that at around 2 o'clock, 3 o'clock, or 4 o'clock in the middle of the night... the access control system suddenly gave a voice prompt that the battery was low, please replace the battery in time. When calling for the third time, my friend couldn't help but send a WeChat message to the front desk. , no response, no one answered the WeChat call, I said to call directly, but still no one answered... When I went to the front desk, I found that there was no staff on duty at all, which is equivalent to the entire hotel being unattended until we checked out. There is still no reply on WeChat. There is no obstruction when entering the hotel and each room. The driver said that this is a must-visit check-in point when traveling around the island. But for guests staying in the hotel, how can privacy be guaranteed? The safety hazards are so huge, it’s off the charts! What about the so-called 24-hour butler service? At that time, I was thinking that if a guest had an emergency in the middle of the night, no one could be contacted. If his life was in danger, his body would be cold when he was found... When the occupancy rate was so low on a typhoon day, the service was so poor. , then when the room is full, everyone should be prepared to become "Robinson"... Looking back, the hotel bathroom has no anti-slip mats and no safety prompts, and the hotel swimming pool has no signs and fences for not opening. No one was watching, things were scattered in the swimming pool, and there were no basic safety measures... After a night of tossing, although the weather improved the next day, due to lack of sleep, I had no choice but to give up the trip and catch up on sleep in the room, waiting for us When I got ready and went to the restaurant, the front desk refused to serve breakfast because I had missed the meal time. At this time we were really angry! Not to mention that breakfast was included in our reservation. When checking in, the service staff did not inform us of the deadline for breakfast the next day, nor did we give any reminder at all, so we assumed that it was provided by room. And when it came to being disturbed by the access control tone and being unable to have a good night's rest, the front desk showed no expression and no response, but then changed the subject and said there was breakfast. The inconsistency was shocking. What's even more annoying is that when we later learned that we reported the problem, the hotel manager was at the table behind us, but he didn't respond until we checked out and left. After checking the hotel's WeChat account, there was still no comment on the access control battery issue, etc. There was no response, not even an apology... All in all, one has to doubt the professionalism of the hotel service team. There is a serious lack of service awareness. Instead of solving problems, they try to get away by evading them. Such unprofessional behavior It makes people question whether the hotel staff have received the most basic staff training, and its service level is not even as good as the most basic small hotels and small B&Bs! Therefore, we have told our relatives and friends not to choose this hotel! Finally, I really feel sorry for the owner of this series of hotels! It is clear that such a beautiful scenery, such a huge investment in construction, and such a powerful soft-propaganda, but because of such a management team, guests are disappointed (I have seen some bad reviews). A hotel that should be shining is so... The decline not only affects its own reputation, but also has a more or less negative impact on the entire scenic spot through word of mouth, which is extremely detrimental to the long-term development of Yushan Island. If the hotel management team reads this check-in experience, they should put some thought into improving service quality and travel experience, hoping that every subsequent visitor can leave good memories here... But unfortunately, we I probably won’t come here again... ps: 1. Catering: The menu is very different from the real thing, not to mention that it must be exactly the same, at least you have to have a few of the ingredients in the picture; when ordering dinner, they said you can place an order first and it will be ready in due time. Delivered to the room, not only did it time out, but the items ordered were completely cold (pictures are attached for reference) 2. Because we had to wait when we arrived at the hotel, the raincoat left at the front desk might have been taken by other guests by mistake, but when I asked the front desk, I don’t know, but without confirming with the guests who are still dining, let us take away another similar raincoat first (in case someone else takes it by mistake and it belongs to the guests who are still dining! We will exchange the raincoats later. At that time, the front desk still asked questions, making people wonder whether the hotel staff had basic work handover? 3. Hotel reservations cannot be canceled, but this is also required due to force majeure factors such as weather. Is it reasonable?

When a B&B itself has become a tourist attraction, there is nothing else to say. The overall service is pretty good. The younger brother and younger sister always feel a little shy, but they are very sincere. Basically, the housekeeper helps arrange the trip to Dayushan Island and helps book the driver, which is very worry-free. The most important thing is that I didn’t expect to see the sunrise the next morning when there was heavy fog the day before. Hahaha, the sky turned cloudy again immediately after the sunrise. I was so lucky. It feels great to be able to watch the sunrise from the room

服務和價格完全不成正比。沒來過的建議隨便找個住宿點，包個環島遊，來這裏打卡拍照就可。1000多一晚，真的不值，不信可以來親自體會下😅……舉個例子：入住房間連礦泉水都沒，多次提醒才放門口；所謂管家微信、每天衹會準時提醒你點菜吃飯（超級貴）其他問題你問他基本半小時回你一下……

房間和服務都很不錯，風景也是真的美，但是！那麼多泳池都是擺設，沒有一個能下去游泳的，有老鼠跟蛤蟆在裏面，還有不知道什麼蟲產的*，水也很渾發綠，很敗好感。