Name: Holiday Inn Express Frisco Legacy Park Area
Address: 3400 Parkwood Blvd, Frisco, Texas, 75034, 3400 Parkwood Blvd, Overseas, United States
Rating: 3.2

Holiday Inn Express Frisco Legacy Park Area

Holiday Inn Express Frisco Legacy Park Area Reviews

Holiday Inn Express

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The hotel environment is quite nice, but many things in the hotel room are broken. The bathroom exhaust fan and ventilation system are not working, the microwave is unusable, and the room phone doesn't work. Additionally, the staff's progress is very slow, and they only take action after being repeatedly urged. Therefore, I can only give it two stars.

This hotel knows how to make reservations but doesn't know how to hold reservations.  I was bumped and had to make other last minute reservations at another hotel.

Great location for access to the cowboys star facility.

Poor WiFi. Bathroom ceiling all overs with mold. The middle door hinge is completely gone. The door holds with 1 screw from the upper hinge. 

24-hour front desk

Luggage storage

Swimming Pools

Wi-Fi

Smoking area

Breakfast

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King Bed Room

King Room with Wheelchair Access

Hearing Accessible Two Bed Room

Clothing was found at the foot of our bed that didn’t belong to us, letting us know our beds were not cleaned from the previous guest, and were just simply remade by the housekeeping staff.   Gel-like substance was found in multiple drawers.  The shampoo/body wash dispenser was broken. Multiple pieces of the shower head was broken.   The nightstand had not been wiped down, and grease/fingerprints could be found all over.  Breakfast was nonexistent. Both days we got down early to find absolutely nothing available.  The only good thing about this property was the friendliness of the front desk staff. The manager is new and started a few days ago, but it’s completely obvious this hotel has a TON of issues, and shouldn’t be offering high priced room stays for subpar cleaning and services.

This is easily the most disgusting hotel I have ever stayed in. There’s no way they actually have a manager here.  Tobacco spit has been on the floor next to the ATM for 2 days so far (only a few feet from front desk). Morning staff is rude and more interested in watching her YouTube videos than helping guests.  They were out of milk for breakfast. Breakfast sandwiches were likely rejects from the prison food which is where they purchase their juice cups from apparently.  I can only assume that every vacuum in the hotel is broken or missing by all the debris in the hallways.  The “breakfast room” carpet looks like a crime scene.  I’ve stayed in some shady cheap motels that now look like the Four Seasons in comparison to this dump.

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Discover 105 reviews of Holiday Inn Express Frisco Legacy Park Area, rated 3.2 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Holiday Inn Express Frisco Legacy Park Area Reviews: 105 Verified Reviews Latest 2024 | Trip.com

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Holiday Inn Express Frisco Legacy Park Area Reviews

Holiday Inn Express Frisco Legacy Park Area

Holiday Inn Express Frisco Legacy Park Area Guest Reviews