2-Star Hotels in Fresno

My husband and I paid for a night at University Square Hotel, but we left before sundown (something we’ve never done before) because we didn’t feel safe for ourselves, or safe to leave our car in their parking lot. The property itself is an older hotel, built in the 80’s and in need of renovation. That is fine, as we expected not the best condition given the low price. The rooms are large, and it seems like it was probably a perfectly nice place years ago. The biggest problem is the very sketchy tenants who seem (judging from a conversation b/w a tenant and the housekeeping staff) to be living there. We should have worried when we had to sign a waiver stating that no “drugs, including *********, illegal activities, domestic violence or pets” would be allowed. Never seen that before. Also, they required a $100 “room security deposit” in addition to the hotel rental fee. The hallways and elevator smelled strongly of ****. The floors etc were very dirty and the place was generally beaten up. Inside the door of our building was a large hand written sign warning that any residents who propped the self locking door open would be required to leave, along with their guests. Every time we went thru the door we noticed that the corner of the rug was pushed up into the door frame, which prevented the door from closing all the way (and locking). I am sorry if this sounds snobby, but the only other guests we saw looked like they had recently been living on the street. The car next to ours in the parking lot was in such bad shape - it really looked like it should be in a junk yard. We saw a couple of people circling the building on skateboards and checking the door (the one that isn’t supposed to be propped open). Not sure what was up with that but it didn’t give us a good feeling. The air conditioning does not work well, and our room never got below 78 degrees. We asked at the desk about the A/C and they guy said it was because the thermostat was controlled by motion sensor. Not sure what happens when you go to sleep. Does the A/C just turn off? The photos on their website must be a number of years old. If we had known what it was really like we never would have made a reservation. We ended up deciding to just move and pay for a different hotel rather than risk our car in the parking lot and ourselves in the room - didn’t think we would be able to sleep anyway.

This was my first time to stay at a Hometown Studios and I was happy with the stay. The room was fairly basic, but matched the online description. WiFi service was good and everything in the room was working. My only complaint would be that the room lighting could be improved. An overhead fluorescent fixture provided good lighting in overall, but the dim bedside wall mounted light fixture was dim, great mood lighting, but impossible to read in bed.

This was the worst hotel I've ever been to with the worst treatment iv ever received from a comstomer service establishment. I wrote a review directly with BestWestern (who knows if they removed it themselves i dont see it) I understand not all BestWesterns are created equal, but this Fresno CA, Blackstone and Shields hotel has me absolutely disgusted and outraged. I'm still upset about my stay and how the situation is being handled. From no refund what so-ever to telling me if I took down the negative feedback review they would refund half of my money.. I would rather someone read my experience and rethink staying here if they can help it. Racial profiling, the night staff in the office threatened me with calls to the police, the first description of me was some ”black chick with mangy mutts” [I of which was a German Shepard service dog with her service dog leash on btw] as i was trying to walk back to my room. I was followed and threated with phone calls to the poice and being kicked out and charged extra, all because of (1) a mistake made by the previous check in associate and (2) they didn't want to hear or believe me when I told them I had a room there and showed them my room key but hostile already the demanded to know what room and my name. Which appartly is policy but they way they came at me didn't make me want to as I worried about my safety at this point.I didnt remember my room number exactly just the location by sight. I didn't have the sleeve with the room number on it was in the room with my family. They followed me making threats after i told them i was going to my room. They made it seem like they wernt going to let me walk away. No crime commited no noise complaints all they saw was me walking back with my dogs in pajamas. Yelling at me Demanding answers from me of which i was at this point unwilling to give. They just rolled up on me without introducing themselves without telling me why they came after me. All they saw was again, ”some black chick” walking onto the property, as I had 5mins earlier walked off just getting my dogs more time out. They didn't even believe thier own security gaurd when he defended me and threatened to fire him on the spot if he kept helping me. The security gaurd was very nice and recorded what he saw which he was going to send to me but this guy harassing me (John i was told by morning staff)turned his aggression on him telling he couldn't send it to me. To top it off The pool water looked discolored There were mosquitoes in the room I was bitten. Broken appliances from lamps to the TV switch doing nothing more than turning the TV on and volume no changing the Chanel. After a horrendous run in with the night checkin staff I wouldn't be surprised to learn that I was placed in a room that just wasn't as good due to my race after what i experienced in my one night there. As other reviews said thier room was a ”clean room and nice” my room was nothing like the pictures they advertised. If you have anim

Yes, coffee and fruit are always available at the front desk, the front desk service is very good, the rooms are all very good, good, clean and comfortable, in short, cost-effective, in the US emperor for a month, the price of this hotel is really good

Great for families if you want value, safety, cleanliness and 45 min to Yosemite, Mariposa North and all Fresno County So. All Top Medical hospitals, clinics, 10 to 15 min drive. Shopping centers, restaurants 5 to 15 minutes. Sports and fun activities.

Belonging to a motel, the room is quite big, the bed is big, clean and tidy, stayed for one night, had breakfast, not bad, the check-out procedure is relatively simple, just give the room card directly.

This hotel has construction, and we were only told upon check-in to expect an 'inconvenience.' The noise beginning early in the morning on Monday, the second night of our stay, was absolutely unbearable, and ruined our morning on the day of preparation for a relatives funeral. Literally sounded like a jackhammer on the wall outside our room. They’re doing stonework. There's dust flying everywhere. There's loose plaster on the carpet in the elevators and the hallways. Construction workers come and go in the elevators alongside customers with all their equipment and mess and noise. There's an operating cherrypicker in the registration area of the parking lot with no safety cones. You walk out the East guest door on the first floor into a total hardhat situation with people doing stonework on ladders overhead, construction material blocking the exit, and the door is usually propped open all day. I politely told the front desk that we unfortunately needed to check out 2 days early due to the noise, and requested a late checkout to 3pm because we had appointments at the church, and funeral home, and hadn't planned to have to change hotels today. Note that I'm a platinum member, and didn't expect this to be an issue whatsoever given the unusual circumstances. I was denied, and asked for the manager, who promptly flatly denied my request with literally the rudest most uncaring expression and flat tone possible. I reinstated my request and attempted to explain my situation, and the manager admitted that the hotel was not booked (obviously because my room was already spoken for for 2 more nights), but still, she flatly denied me. She finally told me it was because the hotel could experience 'loss of revenue.' So I'm here to tell you that if revenue is more important than customer experience or showing compassion to a customer you placed in a difficult situation, I will no longer be staying at La Quinta. I'll certainly never step foot in this one again, in a town I visit every month. And I’ll be demanding a full refund from La Quinta Platinum Customer Service, let’s see where that gets me. I also recommend anyone else over the next few months seriously reconsider. I don't care about your loss of revenue. Close this place, finish it up, and reopen. With a new manager. There are several really nice hotels with similar rates in the immediate area.

My daughter stayed here one night for work in Fresno. Check in was easy - staff very friendly. Room was clean. When traveling, she likes to bring her own pillow. Upon check out and already at her job (at nearby hospital) she realized she forgot her pillow. She contacted the hotel via the Marriott app and ”Joey” at the front desk said he would notify housekeeping and pillow would be at front desk. Just a short time later she realized she also had left her jewelry on the nightstand. Panic set in. Another inquiry and Joey again to the rescue indicating that housekeeping had also found her jewelry and it would be at the front desk waiting. In times like these it is reassuring to know how honest and going the extra distance the Fairfield Fresno Hotel is and how easy it is to use the app. A BIG thank you to Joey at the front desk for being so helpful and prompt. And also to housekeeping staff. Pillow and jewelry were at the front desk as soon as she was able to leave work. Fantastic hotel - highly recommend.

Came here for a sports event. They are the most reasonably priced so we decided to stay and I am also a Wyndham platinum member. Check in was pleasant and quick. The hotel and the room are clean but it is very old. Wyndham needs to consider modernizing their hotels at least the mid-level ones. Our TV is glitchy and the ice machines in our floor did not work. We did mention it to our staff when we checked out so hopefully they get it fixed before someone else checks in. Breakfast was a grab and go breakfast which included a bottled water, granola bar, cheese sandwich crackers and peanut butter sandwich crackers. It would be more appropriate to have muffins or other breakfast pastries for breakfast rather than snacks. Check out was smooth. We don't mind coming back if there's another sports event because this is the most reasonably priced hotel in the area.

When I travel, I look for Best Western hotels because the experience is relatively the same at each location - the rooms are clean, the amenities are nice, and the customer service is satisfactory. My only complaint about this location in particular is that I got a room near the front of the building, and a very bright white light was shining through the window, and the curtains were transparent. So my room was lit the entire night. I brought a sleeping mask but it did not help much. Blackout curtains would've been appreciated.