Kyriad Frejus Centre - Saint RAPHAËL

Perfect hotel very well placed for our part. Very good welcome from the staff and the bedding is a pure marvel. Honestly I recommend with my eyes closed.

 A very nice, clean place  At reception, super friendly 

Major lack of hygiene, staff who enter the room as they please... Deplorable maid, cold manager and not at all smiling and unprofessional. No organization! To flee

While passing through Fréjus, we tested this hotel for the first... and the last time. - The welcome: I think this is the first time in a hotel, that as soon as I arrived at reception to indicate that we had a reservation, the receptionist directly told me the price (usually, he there is a "welcome", information on breakfast time... etc.) and collects the amount straight away without bothering to inform me of anything. I ask for information on the opening hours of the hotel restaurant, and I am told that it is closed. I don't have time to ask what restaurants are nearby (we are on foot and the hotel is poorly served by transport), the receptionist has already moved on to another customer. However, an hour later, we noticed that the restaurant was open. At our request, we were told that it was a group, and that other guests of the hotel were not accepted (?) - The room: the furnishings were correct and so was the bathroom, apart from the shower, very difficult to adjust. On the other hand, for the location, it is a disaster: close to the very noisy restaurant, the elevator, a door that keeps slamming and a reservation. We ask to change to another room, we are told that it is impossible, because the hotel is full. - The location of the hotel: “Fréjus center”?? It is poorly named, it is very out of the way and, as mentioned above, not served by transport. - Breakfast: average. - Value for money: catastrophic, around €250 for 2 nights with breakfast in these conditions.... Not to mention that you have to add the price of taxis if you want to reach Saint-Raphaël, that quickly adds to the bill . And obviously, no commercial gesture has been proposed to compensate for these numerous inconveniences... Hotel to be avoided.