IntercityHotel Freiburg

IntercityHotel Freiburg Reviews

IntercityHotel Freiburg

Bismarckallee 3, Freiburg im Breisgau, GermanyView Hotel Details
IntercityHotel Freiburg
IntercityHotel FreiburgIntercityHotel FreiburgIntercityHotel Freiburg
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1 night

IntercityHotel Freiburg Guest Reviews

4.2/5
Very Good
103 review
Verified reviews
Location4.5
Amenities3.9
Service4.1
Cleanliness4.2
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All Reviews(103)
Positive reviews(95)
Reviews with photos/video(6)
Convenient location(10)
Easy to get around(9)
Great service(8)
Awesome stay(7)
Close to train station(6)
Too noisy(4)
Negative reviews(8)
Raymond TCY
Standard Queen Room
Stayed in 2024 年 2 月
Solo travelers
74 review
4.2/5
Very Good
Posted on 2024 年 2 月 13 日
Walking distance to some of the tourist attractions. L, and just beside Freiburg train station. Free wifi connection and the room side is ok for me. Amenities like cleaning gel and safe are provided, but there is no kettle.
Response from Property: Dear Guest,Thanks for staying with us and taking the time to fill in a guest Survey.I am happy to share your comments with our Team.We are looking forward to welcome you back at our hotel when your travel plans bring you back to Freiburg.Best regards,Philipp KehderGeneral Manager
Anonymous User
Standard Queen Room
Stayed in 2024 年 4 月
Solo travelers
6 review
3.2/5
Posted on 2024 年 5 月 3 日
The washing room smells terrible, and found some hairs on the bed, location is good, just next to the train station.
L
Standard Queen Room
Stayed in 2023 年 10 月
Business travelers
1 review
4.5/5
Great
Posted on 2023 年 10 月 18 日
Stuffs are really friendly but the room is a bit old. Feels like living in a cabin in a cruise
Jen-Hao Huang
Standard Twin Room
Stayed in 2023 年 4 月
Business travelers
5 review
4.5/5
Great
Posted on 2023 年 4 月 11 日
The reception staff are very friendly and kind. Convenient transportation, clean environment, delicious breakfast.
Response from Property: Dear Guest,Thanks for staying with us and sending us your great feedback. We are glad that you enjoyed your stay with us. We are Looking forward to welcome you back at our hotel when our travel plans bring you back to Freiburg. Kind regards,Philipp Kehder General Manager
TITATORN
Standard Twin Room
Stayed in 2024 年 1 月
Solo travelers
9 review
5.0/5
Outstanding
Posted on 2024 年 1 月 8 日
Good choice when you visit Freiburg city , it’s near railway station
Response from Property: Dear Guest,Thanks for staying with us and taking the time to fill in a guest Survey.We are looking forward to welcome you back at our hotel when your travel plans bring you back to Freiburg.Best regards,Philipp KehderGeneral Manager
Guest User
Standard Queen Room
Stayed in 2023 年 12 月
Business travelers
5 review
4.7/5
Amazing
Posted on 2024 年 1 月 8 日
Near train station near center
Response from Property: Dear Guest,Thanks for staying with us and taking the time to fill in a guest Survey.We are looking forward to welcome you back at our hotel when your travel plans bring you back to Freiburg.Best regards,Philipp KehderGeneral Manager
CWoon
Standard Twin Room
Stayed in 2021 年 12 月
Couples
4 review
3.7/5
Posted on 2021 年 12 月 21 日
Very convenient location. Car park was easily access as it is also the car park for the train station. Staff were friendly!
Response from Property: Dear Guest,Thanks for staying with us and taking the time to fill in a guest Survey.We are looking forward to welcome you back at our hotel when your travel plans bring you back to Freiburg.Best regards,Philipp KehderGeneral Manager
Jay Steven
Standard Queen Room
Stayed in 2022 年 2 月
Business travelers
5 review
3.5/5
Posted on 2022 年 3 月 4 日
Just passing through
Shangshanruoshui buwangchuxin
Business Queen Room
Stayed in 2023 年 12 月
Business travelers
125 review
5.0/5
Outstanding
Posted on 2023 年 12 月 13 日
The room is small, clean and hygienic, and the front desk service attitude is also good. It's really close to the Freiburg train station, and the hotel is just outside platform 1. It's very convenient to catch the train. One thing is unavoidable, there is the sound of the train announcing the station...
Original TextTranslated by Google
Response from Property: Dear Guest,Thanks for staying with us and taking the time to fill in a guest Survey.I am happy to share your comments with our Team.We are looking forward to welcome you back at our hotel when your travel plans bring you back to Freiburg.Best regards,Philipp KehderGeneral Manager
Fat fat pug
Standard Queen Room
Stayed in 2024 年 4 月
Couples
23 review
4.2/5
Very Good
Posted on 2024 年 4 月 9 日
The location of the hotel is very good, very close to the train station and it takes less than 1 minute to get there. But it was a bit noisy because there were trains passing by the train station. There is a McDonald's downstairs, which is very convenient if you want to eat at night. 
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Maurice Otto
Standard Twin Room
Stayed in 2024 年 2 月
Family
3 review
5.0/5
Outstanding
Posted on 2024 年 2 月 15 日
We have rarely been so positively surprised by a hotel. Based on the rather average rating of 3.9 on Google Maps, we expected room for improvement. Nevertheless, we booked the hotel on Trip.com because of the attractive price and its extremely convenient location - a decision that turned out to be absolutely right in retrospect. The location right on platform 1 of the main station was ideal for us as rail travelers. The breakfast was really excellent, everyone can find everything they need here. The beds were comfortable and the noise level from the main station was much lower than feared; for additional peace and quiet, I recommend packing earplugs. The proximity to the S-Bahn station was also ideal. Our room on the 5th floor had everything we needed and was by no means outdated. The staff was friendly; we were even able to check in 3 hours early, and the check-out at 12:00 was also very convenient. All in all, I give it a clear 5 stars. The price-performance ratio is really excellent!
Original TextTranslated by Google
Response from Property: Dear guest, the team will be very pleased with your positive feedback and will continue to be motivated to maintain this standard. Best wishes from Freiburg Philipp Kehder General Manager
Nathan
Standard Queen Room
Stayed in 2024 年 1 月
Couples
7 review
5.0/5
Outstanding
Posted on 2024 年 1 月 10 日
Perfectly located near the train and bus stations. Very friendly welcome at the reception. Practically equipped, clean room with a comfortable bed. We'd love to come back!
Original TextTranslated by Google
Response from Property: Dear guest, I am pleased to read that you enjoyed your stay with us. We would be delighted if you would visit us again on your next stay in Freiburg. Best regards Philipp Kehder General Manager
Ariel
Standard Twin Room
Stayed in 2023 年 12 月
Couples
7 review
4.7/5
Amazing
Posted on 2023 年 12 月 31 日
The location is excellent, next to the train station, but there is no noise when the windows are closed, and the sound insulation effect is good I arrived early that day. The room was ready and early check-in could be arranged.
Original TextTranslated by Google
Response from Property: Dear Guest,the team will be very pleased with your positive feedback and will continue to be motivated to maintain this standard.Greetings from Freiburg wishes youPhilipp KehderGeneral Manager
Guest User
Business Twin Room
Stayed in 2023 年 12 月
Friends
1 review
4.0/5
Very Good
Posted on 2023 年 12 月 13 日
Positive: Good duvet and pillows. Bathroom/shower works perfectly. Good breakfast selection. Negative: Only one chair in the twin room. When asked, another chair was offered, but then it wasn't brought. Outside the room, there are only a few armchairs at reception - but no atmosphere. More like a waiting room. Interesting: No parking space for cars in front of the hotel, but in the underground car park at the train station with direct access to the hotel (20 minutes free of charge)
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for your feedback! Unfortunately, we have to admit that you were not completely satisfied. Please excuse the fact that we were not able to fully meet your expectations during your visit. We would be delighted to welcome you back. Best regards Philipp Kehder General Manager
Guest User
Standard Twin Room
Stayed in 2023 年 5 月
Family
1 review
4.7/5
Amazing
Posted on 2023 年 5 月 20 日
Perfect location! About 10 minutes walk to the center of the old town! Clean and friendly! Unfortunately no good windows, the street noise and the McDonald's guests at night could definitely be improved!
Original TextTranslated by Google
Response from Property: Dear guest, I am pleased to read that you were able to enjoy your stay with us. We would be delighted if you would be our guest again on your next stay in Freiburg. Kind regards, Philipp Kehder, General Manager