Island Seas Resort

We had a nice time but the staff at the front desk when we arrived did not share any important information with us-towels, restaurants, transportation, etc. - We had to figure everything out on our own and sometimes it was just too late. She seemed to lack any motivation. The beds were comfortable and the cleaning crew was great. Always attentive when we needed anything. The price of food and drinks was ridiculous and the fact that there is no shuttle to the grocery store and that the convenience store was closed was also very disappointing. I feel like we as tourists are being taken advantage of. I had to pay $56 US plus tip to go to the grocery store with Lewis (taxi). He insisted on waiting and said that was the only way. I refused to use him again and made sure everyone we met was aware of the outrageous prices of transportation. It's quite a shame as the beach here is lovely. Unfortunately, I don't think we will be returning.

This is more like a motel with resort in the name. At one point years ago I am sure this property was beautiful. Upon arrival our room was not ready until after 4. Normally I understand that because check in is at 4. The place was a ghost town. It was us and another guest that was there the entire 3 nights. Why not be prepared and have the room la ready. Our room, the AC didn’t work properly, the sliding door did not close properly and was never on the track, our view was of a pile of trash. We reserved a queen and it was a full. They said they had no 2 bed room available. Large property with no guests-I am sure they had something. The housekeeper came and took our towels said she would be back with clean ones, came back and had to go find someone to get us towels. Hottub water was so low, the water was past the jets. Beach chairs were broken, garbage on the beach-like lots of broken glass. The house keeper came into our room the next day, used the toilet (lid was up we had no guys on the trip) and didn’t do anything else. The front door didn’t fully lock. When I talked to staff their attitude was what do you want me to do. I went on vacation to relax not track down towers, maintenance and have to pay to go use a normal resort’s accommodations. This was an experience trip. I am disappointed and will not return. I have staff and service a few extra stars based on the bartender at the outside bar super sweet and friendly and gave us great recommendations.

The property has a beautiful view of the ocean. Very friendly staff. But disappointed about the checkin process. Checkin is at 4pm. And they definitely mean not before 4. Waited since 1pm and didn't get our room til 530pm. Nothing within walking distance of the property. Nice pool.