Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

Average ! Food standard

Please be aware of hot water supply in your both room, lack of water supply for your wash basin.

Boy i have a few things that we did not like. First it was our 40th anniversary and nothing was lefted in our room or at the restaurants after telling you when i made the reservations!!!! Our room wasn't a king bed it was two doubles. Toliet would not flush and no pressure in the shower. Plus didn't know outsiders could come in for the day!!!! To many kids!!! The staff was great and the drinks were poured wonderfully!! Plzs fix the rooms not being used in the vivi club. All rooms should be the same!!!! Not sure we will back!

The beach is wonderful, I could snorkle all day. The food is terrible! Same food everyday and its not good!! Rooms are like a cheap motel. Most of the staff is very unfriendly. No entertainment!! They have a stupid show at 9:30 at night and thats it. This was our second time going we thought maybe it would get better but it didnt. Its a lot cheaper then other resorts so i guess you get what you pay for.

I am not sure where to start. Let me just say that this hotel is not the same hotel that was pictured in the photos. In the community areas such as the dining hall, reception area and pool they look pretty good on the website, but let me tell u they do not look the same in person. Allow me to first explain the room. It was extremely old. The shower still had the old knobs from back in the 80s. It looked like something had taken a bite out of the bottom of the door. A lot of the shower area appeared molded. There was a sign that showed that we should not pour water into cups. The bed was decorated with an old duster from around the 90s. When I decided to go to sleep, there was a bug crawling on my pillow. In short, do not book with this hotel.

I asked for a refund due to a family emergency 3 weeks before i went and ******* completely ignored me and kept my money!