The Lofts at Mendelbaum Cellars

Safety Issue The lock was broken on our door to the East Suite, sounds like this was noted by other guests in the past. made me a bit nervous cuz the outside door to come upstairs is to remain unlocked. We could just push the door open to the room- no key needed, although they did have a lockbox. No coffee cups in the room for coffee- only two towels in the room for shower. There was no body soap for shower. Bed was comfy and clean.

Doors wont lock The entrance door would not lock whoever put the door locks on didnt know how to adjust the lockset. There was no way to lock the deadbolt or the doorknob lock. They had a coffee pot but didnt have any coffee cups. The room was clean and comfortable.

MOLDY SHACK WHEN WE CHECKED IN, THEY DIDN'T GIVE US CODE TO GET INTO ROOM. GOT AHOLD OF SOMEONE, EVEN THOUGH THERE WAS NO "FRONT DESK/CHECK IN" AND WAS TOLD THEY DIDN'T HAVE ROOM FOR US IN THAT BUILDING. WAS GIVIN A 1 BEDROOM COTTAGE THAT WAS COVERED IN BLACK MOLD. BUSTED SPRINKLERS ON PROPERTY. TERRIBLE MOLDY SMELL. IT WAS ABSOLUTELY DISGUSTING.

Our room door was difficult to lock.

Could not use the Shower. No water. My stay in the West Loft was good, until on Sunday, 12/10/23 I got up to take a shower and could not turn on the water in the shower. So therefore, no shower. I reported to Francisco and he said that he didn't know why the previous guests did not report it and that he would have it fixed by 12/11/23. That did not address my stay as I was checking out on 12/10/23.

Decent room, but with improvement opportunities This loft room was a good alternative to a hotel in town as it's only 10 miles from downtown Fredericksburg. Room was clean and had a comfy queen bed, good hot water, and a decent kitchenette. Negatives were the central heat didn't work (owner provider electric space heaters, but without temperature-specific thermostats), the television's Fire Stick didn't work so no tv programming, and the entrance to the two loft rooms was right next to an open-air material storage pavilion for the tasting room, so it didn't make for a very good first impression. One good/bad item worth noting is that service/housekeeping was quick to respond to no toilet paper (none installed and no extra rolls in the room).