Hotels in Frankfurt City Centre (Old Town), Frankfurt

The location is excellent. It's very convenient to go everywhere. The surrounding area is very quiet. However, there is currently road construction in front of the hotel🏗. It is close to the Main River and the hotel staff are friendly.

Only good thing about the hotel is location. Located by the main shops. From the outside the hotel looks fine. Arrival to reception was ok fairly clean. Received key to room as there was 3 of us we knew one of the party was to sleep on a sofa bed (which was more like just a sofa) When entering the room there was a strange smell. The room did look like the walls and ceiling had been painted. However the carpet was just dirty, stains all over it. Splashes of paint where there hadn’t been clearly any sheets laid down and generally carpet was an eye sore. There was a Kitchenette. Kettle, toaster. No plates and no mugs. Three glasses and one was definitely not clean. The worst was yet to come. Opened the fridge…… left over milk, juice, take out chicken and McDonald’s box which none of us wanted to open to experience what was inside. This could have been left from previous guests but who knows how long it had been there . Clearly the cleaner hadn’t checked on this, which then made us all doubt the cleanliness of the whole room. To be fair bed linen did look clean but didn’t give much assurance. Bathroom was ok. Shower surprisingly good but definitely not the best bathroom. Hair dryer didn’t have anything about it and overheated after about a minute. Sleep value awful. Bed surprisingly comfy. But the noise from outside was horrific which led to dreadful sleep. It went on all night. Such a shame as hotel location was brilliant and hotel cleanliness let itself down. I wouldn’t rush back.

This is the second time staying here, as it was a business trip I didn't get to pick the hotel but not a problem as I had been before. As with my previous visit, the staff are friendly and efficient, the rooms are clean and the main bedroom spacious. Facilities include aircon, TV, free wifi, mini bar (chargeable). There is only one elevator but as this is a small hotel it is not an issue. The location of the hotel is good, being close to bars and restaurants and the U bahn and Zeil is only 5 minutes walk away. Breakfast was a selection of meats, cheese, fruits and cereals plus bacon, sausage and scrambled eggs. I am not sure if this is a family run hotel, but it does have that feel to it and if I am lucky to have to come back to Frankfurt I would stay here again.

For some context, I'm a Marriott Platinum Elite member and tend to stay anywhere from 20-30 nights annually at Marriott hotels in N. America and Europe. Also a former resident of Frankfurt and I had a recent 5-night stay for work/personal reasons. Found the hotel to be in a decent location (i.e., close to Zeil and the Hauptwache U-Bahn/S-Bahn station) and very modern/clean. The food/drinks at the hotel were surprisingly good; sometimes that can be hit-or-miss at chain hotels. I really appreciated that the hotel's housekeeping was very attentive and even asked when I encountered them in the hallway asking if I needed anything (e.g., extra towels) or had changed my mind about housekeeping service, since I had the 'do not disturb' sign at my room door. There were a few things that other hotel guests have commented about that are valid but need to be taken into context. There isn't a mini fridge nor a personal lockbox, which I learned are not part of the Moxy hotel offering at the moment. So, if these things are a must-have then probably might want to look at other Marriott hotels or other lodging options. Also, there are irons/ironing boards for use, but there are designated spots in the hotel for that. In a same vein, if this a must-have in your room, then perhaps might want to look elsewhere. I'd say one thing else to consider is that the rooms aren't that big size-wise, which perhaps for a short stay of 1-2 nights isn't a big deal, but not having enough wall hooks to properly hang jackets/coats and dress shirts was a little inconvenient. Just some things to consider but overall was quite pleased with the hotel given price and everything.

The overall stay in The Westin Grand was good as the location is very good which is just 2 minutes walk to the train station. And if you turn right & walk further up, it will lead you to the shopping areas like Galeria, H&M, Zara, My Zeil etc. As you continue to walk further up, you will be at the shopping belt with all the luxury brands & also Alte Oper with many dining options. So they are all within walking distance if you are not tired to walk. If not taking the train is just 1 stop to the Galeria & you can access through the supermaket of the mall at the basement. I was given the room at second level so there was not much view from my room. The service at the reception was good & polite & also the hospitality staff who helped us in the luggage after we arrived. He was from Utopia & he was very friendly & chatted with us for a short while after sending our luggage to our room. The restaurant staff were also very friendly & attentive. The breakfast buffet menu is the same every morning. If they can change every 2 days will be good so we will not get sick of eating the same food every morning as I stayed there for almost a week. But overall the quality & the food taste were good for me. The room is not very big but also not too small. There 3 setbacks which is the bathroom design, toilet amenities & the housekeeping. If not, I would have given the hotel a 100 thumbs-up. The shower area does not have a door to close & the floor level is the same as the basin area. So the water will flood the whole toilet floor if you are splashing & using the shower head. I had to use the ceiling mount shower as the water flow was not as great as the shower head to prevent ponding in the toilet floor. The design is a problem & the toilet is cramp if 2 persons are standing inside. You need to bring along your own toothbrush & toothpaste, cotton buds, shavers for men & shower cap for ladies as the room does not provide any basic toilet amenities except hand soap, body lotion, hair dryer, iron with ironing board, bathroom slippers, towels, & lavender aroma oil for sleeping. The housekeeping was not up to standard although they kept the room clean. They did not place back my toiletries in order & sometimes all over the basin area. They also accidentally threw away my disposable shaver. They also did not check the volume level in the shower gel whether it was finished & I needed to call them to request to top up. They also do not change the bathrobe even I placed it on the bathroom floor as I wanted to change to a new one after wearing for 2 days. One day, the housekeeper also forgot to close the window & we were wondering why the room was cold at night even after I increased the room temperature. I only discovered the next morning when I opened up the curtain. They also did not refill the stirrers at certain days as I drank the free Nespresso coffee in my room every morning. I hope the hotel management will look into the housekeeping & to give more thoroug

This was not the first stay at the Hilton in Frankfurt; we stayed back in 2013 for the Christmas Markets and decided to stay again in 2022. The hotel is an ideal location and only a short ten-minute walk to the markets in Frankfurt during Christmas. We opted for a King Executive Room with Executive Lounge access. A small selection of beers, wines and spirits was available in the evening in the lounge, with light snacks if you wanted something to eat. The lounge is not self-service like our previous visit, but the staff were excellent, and we didn't have to wait long to get drinks. Check-in was quick, but once again, no upgrade was offered as a Hilton Honours Gold Member, but breakfast was complimentary due to Gold status. The room was clean and comfortable, not exceptionally spacious, but we didn't spend much time in the room apart from sleeping. Another enjoyable stay, and we would recommend the hotel for a stay, particularly at Christmas.

The first stay was 4 nights and 2nd stay was for 1 night during May 2023, the hotel has a prime location, close to everything you would need; undergrounds, shopping, taxi slots, supermarkets, and restaurants.. everything is located within 1-3 minutes walking distance. Service at the hotel is excellent and their dining options are reasonable particularly the 7th floor panoramic view restaurant. The only thing I didn’t like was the AC in the room .. it doesn’t cool at all and the room was too hot and had to open the window and suffer street noise. I will certainly consider booking it again ONLY IF AC IS FIXED.

AVANI is a hotel that I must stay every time I come to France. The location is very convenient, and there is a parking lot opposite and close to the pedestrian street in the city center. A real four-star hotel!

Loved this hotel. If we came back to Frankfurt we would stay here again. It’s in a great location that’s walkable to everything. It’s essentially city center and there is a ton to do just outside of your doorstep. The service was perfect, everyone is really friendly and helpful. They offer a nice breakfast in the morning. Hotel always smells fresh and clean. The room is really nice with a comfy bed and big bathroom. This is connected to the moxy hotel and the moxy bar/lounge is open 24/7 which is really cool because it’s set up nicely for if you want to eat, play games, just relax, etc. it’s really easy to get a taxi since they can call one for you or you can use the taxi call machine up by the front desk. Tap once for cash and twice for card payment. Super easy. Just a heads up: sometimes they forget to tell you that your room key controls the electric in the room so if you don’t already know this, don’t panic if nothing works when you get in your room at first. You have to slide one of the room keys in the card holder inside of your room next to the front door and everything turns on. Loved that because it’s a great way to save energy. Full kitchen and utensils, cups, cookware, dishwasher, fridge in room if you want to save on food and cook in your room. They also have laundry available if you need to do laundry which you can get tokens for for a couple euro. I just loved this place and the location.

I find the hotel is very quiet and super location for going every way also the breakfast is super nice the price is bit high but I like is all fresh food, also the reception man and the light shift Ali both of them is very helpful, they are great service and help me to get a prefect room !! I will stay again