To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.6
Service3.8
Cleanliness3.7
Filter by:
Sort by:
All reviews(99)
Positive reviews(31)
Reviews with photos/video(11)
Awesome rooms(7)
Convenient location(6)
Negative reviews(4)
Claudia
Standard Room
Stayed in Jul 2024
Business travelers
1 review
3.0/5
Posted on Jul 9, 2024
It is a convenient hotel, with standard good breakfast. Walking distance to the subway (Station: Niederrad) is 10 min, just 1 station away from the main train station (Frankfurt Hauptbahnhof) and 3 stations from the Airport. Supermarket, pharmacy just opposite the hotel. For me just one thing missing, a gym.
Response from Property: Dear Guest, many thanks for your nice feedback regarding your stay here at our NH Frankfurt Niederrad! Hopeful to welcome you soon back again here! With kind regards Fabian Sempf General Manager
Roger Chang-singbwo
Standard Room
Stayed in Nov 2024
Business travelers
6 review
2.2/5
Posted on Nov 22, 2024
wifi can't used
Response from Property: Dear Guest, Thank you for taking the time to rate our NH Hotel Frankfurt Niederrad! Unfortunately we had a power outage in Niederrad and therefore our internet also worked very poorly. The problem has been resolved and we hope to welcome you again with better internet. Kind regards Daniela Disanza Operations Manager
Guest User
Standard Room
Stayed in Mar 2023
Business travelers
7 review
1.5/5
Posted on Apr 2, 2023
The worst hotel experience in Germany in my multiple trips. None of shampoo, shower gel or hand wash bottles worked. Waken up by noises very early in the morning as the windows did not block noises well.
Response from Property: Dear Guest, Thank you for your feedback on your stay here at NH Frankfurt Niederrad! I'm sorry you weren't 100% satisfied with this one! We hope to welcome you back here in the house soon to correct the impression that has been created! Best regards Daniela Disanza Operations Manager
Guest User
Standard Room
Stayed in Aug 2023
Family
5 review
3.7/5
Posted on Aug 6, 2023
Hotel war super 👌
Response from Property: Lieber Gast, vielen Dank für Ihre tolle Bewertung! Hoffentlicn bis bald mal wieder hier im NH Frankfurt Niederrad! Mit freundlichen Grüßen Fabian Sempf General Manager
Guest User
Standard Room
Stayed in Jan 2023
Other
6 review
4.0/5
Very Good
Posted on Mar 2, 2023
It’s good
Response from Property: Dear Guest, many thanks for your Feedback regarding your stay here at our NH Frankfurt Niederrad!Hopeful to welcome you soon back again here!With kind regards Daniela Disanza Operations Manager
漢東
Standard Room
Stayed in Sep 2022
Business travelers
25 review
5.0/5
Outstanding
Posted on Oct 9, 2022
very good
Response from Property: Dear Guest, many thanks for your Feedback regarding your stay here at our NH Frankfurt Niederrad!Hopeful to welcome you soon back again here!With kind regards Daniela Disanza Operations Manager
HAAK
Standard Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
The room interior is clean and there is a simple snack bar in the lobby. There is a mart right next door and the tram and train are a 10-minute walk away, which was nice.
Original TextTranslated by Google
Response from Property: Dear Guest, many thanks for your great feedback regarding your stay here at our NH Frankfurt Niederrad! I will forward your praise to all my colleagues! Hopeful to welcome you soon back again here! With kind regards Fabian Sempf General Manager
Alles-Gute
Standard Room
Stayed in Nov 2023
Business travelers
46 review
4.0/5
Very Good
Posted on Dec 2, 2023
There is no gym, the information marked in the system is inaccurate, the surrounding supermarket is convenient, just across the road, other surrounding facilities are average, the room is also nice and clean.
Original TextTranslated by Google
Response from Property: Dear Guest, many thanks for your feedback regarding your stay here in our NH Frankfurt Niederrad! With kind regards, Fabian Sempf, General Manager
Anonymous User
Standard Room
Stayed in Oct 2023
Couples
8 review
2.7/5
Posted on Oct 30, 2023
Unluckily, there was a marathon on the day of check-in, and it was very noisy in the early morning and early morning. What's even worse is that in the cold weather at the end of October, eight or nine mosquitoes were killed in one night.
Original TextTranslated by Google
Response from Property: Dear Guest, many thanks for your feedback regarding your stay here in our NH Frankfurt Niederrad! With kind regards, Fabian Sempf, General Manager
Jacksonlanzizi
Standard Room
Stayed in Oct 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 21, 2023
Facilities: Relatively new, with many charging plugs, and the environment is very good when the windows are opened
Sanitation: Clean and tidy
Environment: Pretty good
Service: The front desk staff is quite enthusiastic and has a good attitude
Original TextTranslated by Google
Response from Property: Dear Guest, many thanks for your great voting regarding your stay! It was a pleasure to read that you overall enjoyed your stay here at our NH Franfurt Niederrad! Hopeful to welcome you soon back again! With kind regards Fabian Sempf General Manager
Guest User
Standard Room
Stayed in Oct 2023
Business travelers
15 review
4.7/5
Amazing
Posted on Oct 22, 2023
It's not far from the airport, the breakfast is okay, and the room is relatively big for Germany. Drinking water is not provided in the room, but tea, coffee, etc. are provided, and you can boil your own water. The price is okay.
Original TextTranslated by Google
Response from Property: Dear Guest, many thanks for your great voting! It was a pleasure to read that you enjoyed your stay here so much! With kind regards Fabian Sempf General Manager
LeoChen1969
Standard Room
Stayed in Oct 2023
Couples
1 review
2.2/5
Posted on Oct 22, 2023
This is by no means the standard that a four-star hotel should have: there are old dirt in the toilet and a malfunctioning standing lamp. Every time you use it, you have to squat down to plug in the socket with your hands to operate. When not in use, you also have to squat down to unplug the plug. The heater in the room was not warm. Not only was it noisy, but even though it was turned on for a while, it was actually blowing cold air. At most, it could barely be called air supply. There were brown spots on the curtains in many places. The TV on the wall was just a decoration. No response? ! The water volume in the shower is not big enough, so it is quite hard to wash your hair! The layout of the room is obviously not square. When the luggage needs to be unfolded and used, you need to find a way. The previous NH stuttgart airport cannot provide hot water for showers, only cold water. Although it improved the next day, the situation is still unstable... ! ! This is much different from the previous accommodation experience at other NH Hotels!
Original TextTranslated by Google
Response from Property: Dear Guest, you wrote that you stayed in the NH Stuttgart Airport (and the pictures are also not from my hotel) but the review was posted here at the NH Frankfurt Niederrad... I can only excuse if you had a bad experience in the NH Stuttgart Airport. Regards, Fabian Sempf, General Manager, NH Frankfurt Niederrad
Guest User
Standard Room
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 7, 2024
The room is quite big and quiet, very suitable for people in transit
Original TextTranslated by Google
Response from Property: Dear Guest, many thanks for your great feedback regarding your stay here at our NH Frankfurt Niederrad! Hopeful to welcome you soon back again here! With kind regards Fabian Sempf General Manager
Bateshusenlidezhaomengfu
Standard Room
Stayed in Sep 2023
Travel with friends
10 review
5.0/5
Outstanding
Posted on Oct 6, 2023
The room is good. The facilities are a bit old. The health condition is acceptable. The environment around the hotel is quiet. The service lady at the front desk is friendly and considerate. I will continue to choose this hotel next time.
Original TextTranslated by Google
Response from Property: Dear Guest, many thanks for your great voting regarding your stay! Hopeful to welcome you soon back again! With kind regards Fabian Sempf General Manager
Martinino
Standard Room
Stayed in Aug 2023
Business travelers
63 review
5.0/5
Outstanding
Posted on Sep 1, 2023
It never disappoints. Always perfect service and the room is very spacious and clean.
Original TextTranslated by Google
Response from Property: Dear Guest, many thanks for your great voting! It was a pleasure to read that you enjoyed your stay here so much! With kind regards Fabian Sempf General Manager