Aparthotel Adagio Frankfurt City Messe

near Messe Hall. can see the festhalle from room window. public transport just across the street, with train station within 10minutes.

perfect location

The location is very good, tram is just right infront of the hotel. It ‘s also safe area and easy to commute to the city centre.

Room is big and clean. Good location.

The check in process was kind of long, considering no other guest is queuing. The receptionist staff was not professional, no smile, no welcoming. However i heard from my other colleague told us that the morning she check in with a lady receptionist that is very warming and helpful, even have one packet of coffee beans for room to make coffee (not accor platinum or gold member), so when we request from the guy again, and told us that we are all not entitled and need to purchase. So as a guest, we felt different treatment from different staff. The room is ok, clean, but middle of evening with burnt smell from the air conditioning, complained to reception, came in to check, after that the smell gradually gone away after 2-3 hours. overall stay was decent with tram just in front the hotel. Nearby to the frankfurt exhibition hall.

This is a ridiculous hotel. Room is very small . I agreed to stay the first night. Get refund for the other nights. And move to a different hotel. The hotel simply said they cannot offer a refund. Had to pay for new hotel and didn’t get refunded for the other nights.