Holiday Inn Express Frankfurt Messe, an IHG Hotel Reviews

The hotel is located far from city centre (about 15 minutes) driving and only public transport available is Bus or Uber. We stayed for 2 nights - value for money. However, the cleanliness is poor with stains on toilet bowl and used tissue found in room. Also, both morning (8am) the housekeeping staff just opened the door without knocking. Although we understand they need to do the housekeeping works but it is very important to have at least knock/wait or do it after çheck-out period. Free breakfast is very helpful in the morning in this location - wish they could have dining service during lunch or dinner.

Nice breakfast with friendly staffs. Near central train station is another plus point for this hotel.

Very close to airport, very convenient. Great breakfast ,clearly room , great service but the room was a little bit small

No security within the building. Anyone can enter in/out all the hotel levels

The breakfast and staff service are very good. Stay next time

Location was good breakfast was great and people were friendly

I am a big fan of Holiday Inn express now.

Nice basic hotel with all the basic amenities. The location is a bit far from shops and restaurants but definitely good for a trips requiring privacy. The breakfast is ok with a variety of items to choose from. Unfortunately, I can't say same for the dinner. So I recommend eating elsewhere before arriving at the hotel. The staff are very nice and very co-operative.

It's really nice to stay.

Just a few steps away from the Bus Stop, cost Eur 2.1 for a trip to the HbF. Basic comfortable and clean. Good breakfast. Good value for money.

Wij vinden alles in Holiday inn prima! Bedankt!

Holiday Inn Ecpress Messe - Not near the Messe 1. Far Far Away from Messe or anywhere We booked this IHG hotel as they attached the word Messe to it but it is nowhere near the Messe. Using the google map, it is 40 minutes walk or 3 kms and by taxi at least 15 minute, costing 15.00 to 30.00 Euro. The nearest restuarant or supermarket is a good 15 minute walk or 1 km away. The surrounding area are vacant old warehouses. 2. Hot Hot Room There is NO airconditioning in this hotel. They only have centralized heating which set the temp 25deg in the room. When we complained, they sent us 2 electric fans with only one working. They asked us to open the window but we are on the first floor facing the street with all the noise, dust and insects, definitely not a good idea. 3. Small Room, Narrow Aisles From the end of the bed to the ledge on the wall was so narrow, very difficult to walk thru. Definitely not safe for seniors getting up in the evenings to go to the bathroom. 4. IHG One Reward Points After we left, I emailed the hotel my IHG One Reward members #, the hotel refused it. Reasons? 1. I should have given them my membership number when I check in. 2. I did not booked directly to them. I have done this multiple times with other hotel memberships, never was told these two unacceptable illogical reasons. Done with argueing with this hotel, just move on to other hotels who are more honest, both in words and deeds.

Good location. Nice room & good staff service.

hotel is a little far from the frankfurt main train station, if you wanna walk. cos that's what we did, dragging our luggages on the stone floor at 10pm . not a wise choice. but hotel itself is pretty cosy. it's really very small. not much room to walk if i were to open up my luggage. we only stayed one night, got the hotel to grab us a taxi in the morn instead.