One of the worst accommodation experiences in Ctrip!
1⃣️A villa room for 28 people was booked, but my family only has 9 people to stay in. I told the boss that the other vacant rooms are not used and you can lock the door. As a result, the boss re-sold the vacant room to other people? ! ! Regardless of whether I live or not, how can I sell the reserved room again?
2⃣️The boss said that before the second sale of the room, I didn't ask for my consent and didn't inform me. I discovered it after I visited the night market at 11 o'clock in the middle of the night. It ignored the Consumer Protection Law and violated the consumer's right to know and fair trade right!
3⃣️Because of booking a villa room, I put all my luggage in a room on the first floor. When I came back at night, I found that other guests were staying on the 4th floor and the 1st floor, which violated the consumer's right to property safety!
4⃣️In the process of communicating with the guests staying at 4F, I was so loudly cursed at you by 4F, can you stop it so that no one can sleep? I obviously booked the whole building just for family travel day and night! In the morning, the whole family who was fired because they left 4F didn't sleep well!
5⃣️I reluctantly checked in on the night when the problem occurred, and quickly changed the hotel the next day. Obviously the hotel breached the contract first, but refused to refund the night I didn't check in...
6⃣️The warm air of the air conditioner is charged, one set is 30 yuan a night.
The mood of the whole family going out will be completely affected, so I suggest you keep your eyes open and make reservations! ! !
Original TextTranslation provided by Google