DoubleTree by Hilton Foshan-Nanhai Reviews
DoubleTree by Hilton Foshan-Nanhai
Block 1, Hehua Business Plaza, Yanbu section, Guangfo road, Dali Town, Nanhai District, Foshan, Guangdong, ChinaView Hotel Details
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DoubleTree by Hilton Foshan-Nanhai Guest Reviews
4.7/5
Outstanding
3273 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(3273)
Positive reviews(3225)
Reviews with photos/video(736)
Friendly front desk staff(270)
Classy environment(262)
Well designed(107)
Delicious breakfast(94)
Great swimming pool(76)
Loved the night views(31)
Excellent afternoon tea(19)
Negative reviews(44)
Guest User
TWIN GUEST ROOM
Stayed in Jul 2024
Business travelers
1 review
Outstanding
Posted on Jul 29, 2024
It's just perfect and the staff is so friendly, specially Keeley and Abby
Response from Property: Dear guest, thank you for your sincere positive feedback. We are glad that you like our warm, comfortable, friendly and sincere service. All our Hilton employees are full of enthusiasm for providing excellent service. I hope you can continue to support us. We will continue to work hard to bring you a better service experience. Your support is the driving force for our progress. We hope to meet you again soon. I wish you a smooth journey and a happy life!
Phillip Mai
King Accessible Room
Stayed in Oct 2024
Family
4 review
Amazing
Posted on Oct 13, 2024
We are usually stay at this hotel. And really enjoy your service and your goodness to us!
Thank a lot Ms Nora Lee, and Ms Kelly Huang for your help when we stay there!
Response from Property: Dear guests, thank you for your perfect praise, we are glad that you enjoy our warm, comfortable, friendly and sincere service, all of us Hilton employees are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life!
Guest User
KING GUEST ROOM CITY VIEW
Stayed in Sep 2024
Business travelers
4 review
Very Good
Posted on Sep 12, 2024
Hotel is great and the staff were really helpful. Special thanks for the 2 front desk staff Bill Huang and Tom Wu for making things smooth during my stay. Will definitely visit again.
Response from Property: Dear guests, thank you for your perfect praise, we are glad that you enjoy our warm, comfortable, friendly and sincere service, all of us Hilton employees are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life!
Guest User
TWIN GUEST ROOM
Stayed in Feb 2024
Family
1 review
Amazing
Posted on Feb 22, 2024
It’s conveniently located at the avenue where we can see the hotel building from the highway exit. The hotel is quite new which opened about 3 years, the interior design adopt a lot of white color decoration reflects the modern aesthetics. Room condition is acceptable, some defects and housekeeping cleanliness issues are obvious. Breakfast quality and food selection are okay. During our stay, we have experienced some room condition issues. And I have to compliment a lady, her name is Hedy, who assisted us to address the issue and extend greetings afterwards regarding our stay.
Response from Property: Dear guests, thank you for your perfect praise, we are glad that you enjoy our warm, comfortable, friendly and sincere service, all of us Hilton employees are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life!
Guest User
KING GUEST ROOM CITY VIEW
Stayed in Apr 2024
Family
3 review
Outstanding
Posted on May 8, 2024
Good experience ~
JiaXu Jaxton Jesse
KING GUEST ROOM CITY VIEW
Stayed in Aug 2024
Business travelers
1 review
Outstanding
Posted on Aug 27, 2024
Keeley and Abby have been very helpful. Great service. Nice room also.
Anonymous User
KING GUEST ROOM
Stayed in Sep 2024
Solo travelers
12 review
Outstanding
Posted on Sep 14, 2024
Front desk Lancie and Abby are kind and helpful. Nice stay !
Tomasz
KING GUEST ROOM
Stayed in Apr 2024
Family
4 review
Outstanding
Posted on Apr 29, 2024
I’m very pleased with my stay at this hotel, in specific concierge service, which provided me exceptional service upon my ask, all was perfectly organized to deliver my lost item to different hotel in different location where I moved meanwhile, before realizing I lost the item and after contacting Marlboro from concierge at Double Tree Hilton Foshan all was greatly arranged (big thanks to you)
Response from Property: Dear guests, thank you for your perfect praise, we are glad that you enjoy our warm, comfortable, friendly and sincere service, all of us Hilton employees are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life!
Guest User
KING GUEST ROOM
Stayed in Jan 2024
Couples
2 review
Outstanding
Posted on Jan 18, 2024
Nora.bill all is okay！i will come angin.
Jan19
TWIN GUEST ROOM
Stayed in Jan 2024
Couples
15 review
Outstanding
Posted on Jan 18, 2024
Nora is beautiful. Thank you. Thank you
Mansur karimi
TWIN GUEST ROOM
Stayed in Jun 2024
Business travelers
6 review
Posted on Jun 30, 2024
It would be fantastic if the hotel could undergo some renovations.
Response from Property: Dear guests, thank you for choosing to stay at DoubleTree by Hilton Foshan-Nanhai, and for sharing your valuable feedback. We are very sorry for your question. We attach great importance to your feedback and will strengthen checks in future operations to avoid similar situations. At the same time, we sincerely look forward to your feedback to us at any time during your stay, so that we can solve any problems for you in the first time. Thank you again for your feedback and we hope you will come back to our hotel and let us provide you with the warm and thoughtful experience you deserve.
Guest User
King Accessible Room
Stayed in Jan 2024
Business travelers
5 review
Outstanding
Posted on Jan 6, 2024
Thank Zachery
Al
KING GUEST ROOM
Stayed in Jan 2024
Business travelers
4 review
Amazing
Posted on Jan 27, 2024
Wow ... What a View ... Amazing. Hilton Doubletree did this one right for sure. Just well done all around, from the rooms, cool elevators, great breakfast layout, and friendly and welcoming staff.
Special call out to the front desk manager Marlboro who went out of his way to make.sure I received over the top customer service for every question or need I had. If he didn't have the answer right away, or didn't know, he found out fast and.got the answer. Hilton has a really.good manager.there.
Response from Property: Dear guests, thank you for your perfect praise, we are glad that you enjoy our warm, comfortable, friendly and sincere service, all of us Hilton employees are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life!
Guest User
KING GUEST ROOM CITY VIEW
Stayed in Jan 2024
Couples
3 review
Amazing
Posted on Jan 12, 2024
Everything is good however the bathroom's cleaness is not really up to standard.
When we mentioned to the reception, they give it a very deep clean. Later we found out it's arranged by Abby the receptionist that we asked a lot of questions about where to eat.
We need to special thanks to Abby whom was so attentive to our enquiries & accommodating to our request.
She really a pleasure to our stay & a treasure to the hotel. We hope to see her when we come back next time
Response from Property: Thank you for your feedback and for choosing the DoubleTree by Hilton FOSHAN NANHAI. We’re sorry you encountered housekeeping problems, and we appreciate that you brought this to our attention. We have discussed this with our staff and will make every effort to be sure our rooms meet the highest housekeeping standards. We hope you’ll stay with us the next time your travels bring you to Foshan.
Guest User
KING GUEST ROOM
Stayed in Jul 2023
Solo travelers
9 review
Amazing
Posted on Jul 10, 2023
This is honestly one of the most amazing hotels that I’ve stayed at in China. The only issue is the location, but other than that everything is absolutely fantastic. The service is impeccable, the facilities are amazing, the hotel is clean and it has all the amenities you could need. If ever, I’m in Foshan again, I will definitely be booking this hotel. 
Response from Property: Dear gest, thank you for choosing our hotel for your stay and give us amazing comments. See you soon, welcome back.