Xiaoli199211
June 13, 2024
One week before check-in, I was suddenly asked to delay my check-in because of the previous guest's request. There was no late checkout and no compensation, which was very unreasonable to me and not acceptable. Finally, they told me that their check-in instructions were that the check-in time was later than the time indicated on the platform. I arrived at the villa at 14 o'clock, but they still didn't clean it up for me. We were waiting in the rain outside the door to do the cleaning. I feel like the platform is in name only! After checking in, there were so many mosquitoes. The whole house was full of mosquitoes. I burned all the mosquito coils I could. The sofa was all wet and they didn't tell us anything. We sat on it until our pants got wet and called the housekeeper, who then told us that the previous hotel had spilled champagne on the sofa and gave it to us without taking care of it. A villa that cost thousands of dollars only has this kind of service? And most of the songs in KTV are not allowed to be sung. When the swimming pool was asked to release the water in advance, they sent me an old video saying that the water was too dirty. Never again
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