Guest User
April 1, 2024
After visiting Oriental Plaza, I took the elderly and children to find a place to rest, and got a twin room to rest for a few hours. The price was already the same as overnight. After settling in for almost an hour, I found that the air conditioner was not working, everyone was sweating profusely, and it was extremely stuffy. The corridor was cooler than the room. I quickly called the front desk to report it. The front desk called an aunt to come up and explain, "Every room here is like this." The air conditioner still needs some time. It will be better if I turn it on for a while." She deceived her like this, and even the door to change rooms was blocked. This kind of service is really worth paying for! I could only check out early and report it again to the front desk. There was a different person at the front desk who kept repeating "You should report it to the front desk. You have already used it, so there is nothing you can do." It was useless to report the problem! ! What a disgusting experience
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