Guest User
May 6, 2022
Positive comments: 1. The room area is larger than expected, and there is a table for easy storage of things. 2. The pillows are more user-friendly, with one soft and one hard pillow.
3. The location of the hotel is relatively easy to find. It is on the roadside and a little noisy.
Bad reviews (although it is an express hotel, it has the necessary services): 1. The front desk is very rude and cold.
2. The room phone is broken and has a blind line. If I want a bottle of water, I have to call the headquarters. The headquarters asked me which branch I am from and the specific address, and then sent me the hotel’s phone number via text message. I don’t know who the receptionist is. I had to be responsible for both the front desk business and the delivery of groceries to the guest rooms. I had to call four times before I could get through.
3. There were no towels on the first night, and the slippers were very dirty. I boiled several pots of water to boil them. There were many impurities in the water in the wash basin (all from the rubber slippers). There were disgusting things on the soles. No photos were taken. No disposable slippers provided.
4. The bedding is a bit damp and the sheets have holes. They are very old and give people an unclean feeling.
5. The room has a bay window. It would be better to get a retractable clothesline.
6. The shampoo is the worst quality I have ever used. It squeezes out a lot and doesn’t make bubbles. It’s wasteful but there’s nothing I can do about it. Let’s not talk about the shower gel.
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