Vienna Classic Hotel Foshan Jinshazhou Wanda Jinbo Tiandi Store Guest Reviews
4.7/5
Outstanding
926 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(926)
Positive reviews(901)
Reviews with photos/video(123)
Convenient parking(75)
Classy environment(68)
Friendly front desk staff(56)
Near shopping area(40)
Convenient for shopping(37)
Delicious breakfast(36)
Would stay again(29)
Loved the night views(5)
Negative reviews(25)
Anonymous User
Deluxe Double Room
Stayed in Sep 2023
Couples
18 review
4.0/5
Very Good
Posted on Sep 14, 2023
The staff is very nice.
Response from Property: Hello! We are very happy to see your stay and affirmation. The hotel is located in the golden area of Jinshazhou. Nearby are Guochang New City Plaza, Jinbo Tiandi Plaza, Wanda Plaza, and more food, drink and entertainment for you to choose from. We will continue to provide you with Excellent service, I secretly tell you that good reviews are more worthy of 5 points. Now the hotel has launched romantic double bed rooms and audio-visual concept double bed rooms. You are welcome to experience it next time. Vienna Guangzhou Jinshazhou Wanda Store welcomes you Come again!
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 12, 2023
vvery good
Guest User
Standard Double Room
Stayed in Aug 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 17, 2022
Ok nice
Aasif 阿西夫
Business Double Room
Stayed in Dec 2021
Business travelers
26 review
5.0/5
Outstanding
Posted on Dec 31, 2021
Good service
Anonymous User
Standard Double Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 8, 2024
The environment of the hotel is okay. Although it has been opened for a certain year, it has been renovated. It feels okay. Some facilities are not very fashionable but they do not affect the use and are acceptable. The price is still affordable compared to nearby hotels, and they also come with free gifts. I was very satisfied with the breakfast. The lady at the front desk was very warm and gentle to guests, which left a deep impression on me. I'd rather choose here next time I have a chance to come.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very happy to see your stay and affirmation. The hotel is located in the golden area of Jinshazhou. Nearby are Guochang New City Plaza, Jinbo Tiandi Plaza, Wanda Plaza, and more food, drink and entertainment for you to choose from. We will continue to provide you with With high-quality service, the hotel now offers romantic king-bed rooms. Welcome to experience it next time. Vienna Foshan Jinshazhou Wanda Jinbo Tiandi Hotel welcomes you to visit again! Thank you very much for your positive review of our hotel. We will continue to work hard to live up to your positive review. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! !
Guest User
Standard Double Room
Stayed in Dec 2023
Business travelers
2 review
2.0/5
Posted on Dec 21, 2023
I chose this hotel temporarily on a business trip. The heater fan was noisy, the TV was broken, and it felt a bit **. . . . .
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. If you encounter any problems during your stay, we hope that you can give feedback directly to the front desk so that the hotel can solve it for you. We are sorry to bring you an unpleasant stay experience. Once again We apologize to you. Now the hotel has launched a free laundry service. We look forward to your visit again~~~
Guest User
Standard Double Room
Stayed in May 2024
Solo travelers
2 review
2.2/5
Posted on May 19, 2024
I have never taken the initiative to review a hotel, because I think it is not easy for everyone, and the choice is up to you. I must say it, the experience is not bad but terrible! ! ! I checked in alone. About 15 minutes after I entered the room, a man knocked on the door (more than one person) and said that the toilet downstairs was leaking and he wanted to come in to check. As a single girl, I would definitely not dare to open the door, so I kept hesitating. When I opened the door, there were constant conversations and knocks outside, and there was also the sound of the key card opening the door (I locked the door, so I couldn't open it). I was so scared that I almost jumped out of the window. I called the front desk and got the reply. It was the floor manager who asked me to open the door. All I heard was the hurried knocking on the door and shouting for me to open the door. My legs were so scared that I called the front desk three times and asked for a girl to come before I opened the door. Finally, after I When I was about to cry, a girl came up. After I opened the door, I realized it was a ward round. Is it necessary? I am a single girl who lives in a hotel and can openly ask the ward to open the door. I really couldn't calm down about this matter for a long time, and the hotel did not give any explanation afterwards. As a foreigner, I can only leave in despair. I just want to tell my friends who are going to travel not to choose this store.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. We will strengthen staff training and improve service quality based on the service issues you reported. If you have any problems with the room during your stay, you can contact the front desk at any time, and we will solve it for you as soon as possible. We are sorry to bring you an unpleasant stay experience, and we apologize again. Now the hotel has also launched free laundry Excellent service, looking forward to your visit again~~~