Vienna International Hotel Foshan Nanhai Vanke Plaza Qiandenghu Branch

Lack of service awareness. I rented three rooms and stayed for two consecutive nights. On the second and third days, I had to go to the front desk to get a card before I could enter the room! Weird store

The room is decent, the facilities are not old, the price is moderate, the front desk service attitude is very good, the environment is overall clean and tidy, and it is a short walk to the subway. Overall it is good

I am very satisfied. The room is spacious, bright, comfortable and breathable. I recommend everyone to stay here. The Vienna Hotel is trustworthy. I will definitely stay there next time. I hope I can upgrade to a suite next time.

The quilt, sheets and pillows in the room smell musty, the bedding is all damp, and the child has pimples all over his face. In a hotel as big as Vienna, do you still want to change the bath towels when they are so old? The same goes for the shower gel and shampoo in the bathroom. Public, what era is this? Still using public shower gel. Don't smash the Vienna sign.

Very good, cost-effective, suitable for family travel

I have been staying in this hotel since 2018, and I stay there for about three days each time. This time, the service attitude was the worst. She didn't even smile the whole time, as if she was owed 1.8 million, and she even changed rooms twice. I was forced to run up and down three or four times, and I was still suffering from a cold, so I was really speechless. I arrived at around 8:30 in the evening on 8-19, and I was left waiting for five or six minutes before I checked into room 612. I asked on the spot: Is room 612 definitely a luxury couple? She said yes. Okay, when I got up, there were little cockroaches crawling around on the bedside table. I immediately called the front desk to double-check whether it was a deluxe twin room? She said yes, our sixth floor has luxury doubles on every floor, and the seventh and eighth floors are business doubles. Because my throat was uncomfortable and I didn’t want to argue, I just said there were cockroaches and asked for another room. I asked my aunt to show me the room in room 618 next door. As soon as I opened the door, the smell of sewage hit my nostrils, which made me want to vomit. I really wanted to scold the front desk at that time, was it intentional? I told my aunt that this room wouldn't work. The aunt said, then you have to go down and talk to the front desk to see which room will be adjusted for you? I went down, and then they asked me to go to 912 to check. It was barely okay, because I was too tired and didn’t want to bother, so I just forgot about it. Then I went back to get the room card, which took about ten minutes? I don’t know if she did it on purpose, but she was very slow anyway. Later I curiously asked her, what is your job number? She said, none of us have job numbers. I asked, are you sure? She said sure, it really wasn't. I really wanted to ask her at that time, did she make the small needle hole on the left side of her dress herself? If you tell lies with your eyes open, you really won’t blink, and you won’t be afraid of flashing your tongue. What’s even funnier is that the double room I booked obviously came with two breakfast coupons, but they insisted on giving me only one. They said that only two people could check in before I could get two breakfast coupons (I didn’t eat it the next day. I don’t want to eat it), but I clearly paid for two breakfast coupons. Whether I eat it or not is all my business. It’s also my business if I live alone. This is my right. If you live alone, I can only give you a breakfast coupon. Whether it's true or false all depends on her mouth, whatever she says is whatever it is. During the day the next day, all of her colleagues wore their ID badges to work. Then I asked what room 912 was? The lady at the front desk thought for a while before she said it was a business room. I thought to myself, last night the front desk said there was no employee number, and also said that the seventh and eighth floors were business rooms, which was totally incompatible with today's room. What a waste of time for customers. They're all fools. What's more, the seventh floor is being renovated, but they don't tell you, so you are woken up in your sleep. . . Simply. .