No. 13 Zinan Road, Zinan Village, West Jihua Road, Foshan, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Vienna Smart Hotel Guest Reviews
4.5/5
Good
154 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All Reviews(154)
Positive reviews(150)
Reviews with photos/video(6)
Clean and tidy(41)
Great service(30)
Classy environment(19)
Great value for money(11)
Quiet & comfortable(10)
Perfect for business trips(6)
Convenient parking(5)
Many amenities(4)
Negative reviews(4)
Guest User
Superior Room (2 beds)
Stayed in Jun 2023
Solo travelers
20 review
5.0/5
Outstanding
Posted on Jun 25, 2023
Really nice and clean
Anonymous User
Deluxe Double Room
Stayed in Aug 2023
Business travelers
31 review
5.0/5
Outstanding
Posted on Nov 4, 2023
I booked an hourly room. It was very clean and tidy. The hotel was quiet. It was very comfortable to take a nap. The surrounding environment is also good. There is a good Cantonese restaurant. I will come again next time.
Original TextTranslated by Google
Response from Property: Thank you for choosing our Vienna Zhihao Hotel Nanzhuang Ceramics Headquarters Store ~ We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the highest quality service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Deluxe Room (2 beds)
Stayed in Jan 2024
Business travelers
1 review
2.5/5
Posted on Jan 7, 2024
The bathroom door switches are broken
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the problem of the bathroom door in the room, the hotel engineering department has strengthened maintenance to ensure that it will not happen again next time you stay. We are deeply sorry for the inconvenience caused by such problems.
Guest User
Superior Queen Room
Stayed in Apr 2023
1 review
1.0/5
Posted on May 29, 2023
#negative #I was disappointed with the Room Layout, Natural Light in the Room, Hotel Smell, Bed Comfort Level, Nearby Restaurants, Nearby Activities; #negativereview#Disappointed with the room layout, room lighting, hotel smell, bedding comfort, proximity to restaurants, and proximity to activities
Original TextTranslated by Google
Response from Property: Dear, after reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again and will definitely give you a better and more satisfactory stay experience. It will make you feel our sincerity and let you see that we are the best at the hotel. We are constantly striving to make progress. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.
Guest User
Superior Room (2 beds)
Stayed in May 2023
Business travelers
17 review
1.2/5
Posted on May 28, 2023
Too old, the environment is very
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will be continuously improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. There are many hotel promotions recently, we look forward to your participation! Vienna Zhihao Hotel - (Foshan Nanzhuang Ceramics Headquarters Store) welcomes you to stay again!
Guzhouwangxu
Deluxe Room (2 beds)
Stayed in Aug 2021
Business travelers
7 review
5.0/5
Outstanding
Posted on Sep 18, 2021
The hotel I used to stay in was very good, very convenient for shopping, leisure and travel
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for choosing to stay in our hotel and giving us a good review! Your satisfaction is the best affirmation and motivation for us. Xiaowei is committed to providing you with a cordial and thoughtful stay experience, and we sincerely look forward to your visit again!