Anonymous User
May 9, 2024
It's been a long time since I complained.
Facilities: I just arrived at the hotel and went to the wrong entrance of the parking lot according to the road signs. The entrance with P in the hotel is actually the exit, so I turned around and re-entered at the entrance in front. Later I found that many cars went the wrong way😂. I couldn't see the guide sign for the hotel elevator in the parking lot on the first floor below ground, so I called to ask.
Hygiene: The overall hygiene is good, and you can see that it was cleaned carefully.
Environment: The biggest problem this time is here, maybe there was no room when I checked in. As a result, the room upstairs was a gym. The sound of the treadmill that night made me think it was a bar😂😂, and I didn't care at first. The next morning, there was a sound again. After making several calls, I was told that it was the treadmill upstairs. It was ringing all morning, and I couldn't catch up on sleep in the morning.
Service: I arrived at the hotel around 7:30 pm, and they said there was no room and I had to wait for a while😓😓😓. Maybe it was because of this that they randomly opened a room under the gym for us.
Another thing I felt was that the hotel was very frugal with paper towels. There was only one box of paper towels in the whole room except for the bathroom. The sink was so big, couldn't there be another box? If there were no paper towels, couldn't there be a hand towel? It shouldn't cost much. I didn't know where to wipe my hands after washing them. There were no paper towels on the table in the breakfast restaurant, and I had to get them at the food pick-up area. I can understand that they want to save money, but couldn't they hang a box on the wall in each small hall? I had to walk a long way to get paper towels.
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